Desa VSGF33NRA, EFS33NRA Troubleshooting, Observed Problem Possible Cause Remedy

Page 25

TROUBLESHOOTING

WARNING:Turnoffandunplugheaterandletcoolbeforeservicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

When ignitor button is pressed,

1. Ignitor electrode not con-

1.

Reconnect ignitor cable

there is no spark at ODS/pilot

 

nected to ignitor cable

2.

Free ignitor cable if pinched

 

2.

Ignitor cable pinched or wet

 

 

 

 

by any metal or tubing. Keep

 

 

 

 

ignitor cable dry

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ig-

 

 

 

 

nitor to base panel of log set. Nut

 

 

 

 

is located behind base panel

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

6.

Ignitor electrode positioned

6.

Replace pilot assembly

 

 

wrong

7.

Replace pilot assembly

 

7.

Ignitor electrode broken

 

 

 

 

When ignitor button is pressed,

1. Gas supply turned off or equip-

1.

Turn on gas supply or open

there is spark at ODS/pilot but

 

ment shutoff valve closed

 

equipment shutoff valve

no ignition

2. Control knob not in PILOT

2.

Turn control knob to PILOT

 

 

position

 

position

 

3.

Control knob not pressed in

3.

Press in control knob while in

 

 

while in PILOT position

 

PILOT position

 

4.

Air in gas lines when in-

4.

Continue holding down con-

 

 

stalled

 

trol knob. Repeat igniting op-

 

5.

Depleted gas supply (pro-

 

eration until air is removed

 

5.

Contact local propane/LP gas

 

 

pane/LP only)

 

company

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Cleaning

 

 

 

 

and Maintenance, page 23) or

 

 

 

 

replace ODS/pilot assembly

 

7.

Gas regulator setting is not

7.

Replace gas regulator

 

 

correct

 

 

107172-01K

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Contents What to do if YOU Smell GAS Table of Contents Safety Information Product Identification Log Base AssemblyLocal Codes Product FeaturesUnpacking Providing Adequate Ventilation AIR for Combustion VentilationDetermining FRESH-AIR Flow for Heater Location Ventilation Air From Inside Building Ventilation AIRCheck GAS Type InstallationVentilation Air From Outdoors Electrical Hookup Installing HoodAssembling and Attaching Optional Brass Trim Conventional Fireplace Installation Installation ClearancesInstalling Cabinet Mantel BUILT-IN Fireplace InstallationRaise the mantel to an accept- able height Remove the mantel Installation Items Needed Installing GAS Piping to Fireplace LocationPropane/LP Connecting Fireplace to GAS SupplyNatural Gas Checking GAS ConnectionsTest Pressures In Excess Of 1/2 Psig 3.5 kPa Pressurize supply piping system by either Test Pressures Equal To or Less Than 1/2 Psig 3.5 kPaInstalling Front Log Front Log Notch Grate Prongs Metal Grate Bars Operating Fireplace For Your Safety Read Before LightingLighting Instructions To Turn GAS OFF To Appliance Manual Lighting ProcedureOptional HAND-HELD Remote Operation Shutting Off HeaterManual Mode Auto Thermostatic ModeAuto Shutoff Feature ON/OFF Series Models Ghrcb and CghrcbInspecting Burners Key Pad Lock FeatureOptional Blower Operation Pilot Flame PatternFront Burner Flame Pattern Cleaning MaintenanceBurner Injector Holder and Pilot AIR Inlet Hole Specifications Wiring DiagramObserved Problem Possible Cause Remedy TroubleshootingSee Cleaning and Mainte Maintenance, Stalling Logs, Gas leak. See WarningService Hints Replacement PartsTechnical Service Parts Under WarrantyIllustrated Parts Breakdown Parts List Illustrated Parts Breakdown KEY Part Number Description QTY Accessories Receiver and Remote Control KIT Ghrcb Cghrcb Perimeter Trim AccessoryWALL-MOUNT ON/OFF Switch Corner Hearth BaseKeep this Warranty Warranty InformationLimited Warranty VENT-FREE GAS Fireplace