Desa DVFH34P installation manual Observed Problem Possible Cause Remedy

Page 30

DVFH34, DVFH34P

DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 28) or replace burner orifice

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP or natural gas

 

 

 

 

company

 

3.

Thermopile leads disconnected or im-

3.

Reconnect leads (see Wiring Diagram,

 

 

properly connected

 

page 32)

 

4.

Thermopile is defective

4.

Replace thermopile

 

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane/LP or natural gas

 

 

 

 

company

 

2.

Burner porting or orifice clogged

2.

Clean burner (see Cleaning and Main-

 

 

 

 

tenance, page 28) or replace burner orifice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 28) or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas control

Slight smoke or odor during initial operation 1. Residues from manufacturing processes and logs curing

1.Problem will stop after a few hours of operation

Heater produces a whistling noise when

1.

Turning gas control knob to HI position

1.

Turn gas control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local pro-

 

 

 

 

pane/LP or natural gas company

 

3.

Dirty or partially clogged burner orifice

3.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 28) or replace burner orifice

 

 

 

 

 

Glass soots

1.

Flame impingement on logs

1.

Adjust the log set so that the flame does

 

 

 

 

not excessively impinge on it

 

2.

Debris around burner air mixer

2.

Inspect the opening at the base of the

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

any type of material

Fireplace produces a clicking/ticking noise just after burners are lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common. If noise is excessive, contact qualified service person

Remote does not function

1. Battery is not installed or battery power

 

is low

1.Replace 9-volt batteries in receiver and remote control

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106394

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Contents For Your Safety For Your Safety What to do if YOU Smell GASNatural GAS Model DVFH34 PROPANE/LP GAS Model DVFH34P Safety Information DVFH34, DVFH34P DIRECT-VENT Fireplace NATURAL/PROPANE/LPLocal Codes Product FeaturesProduct Identification Glossary TermsClearances PRE-INSTALLATION PreparationLocation and Space Requirements Framing and FinishingGeneral Venting Location of Vent TerminationGeneral Venting Installation Planning Venting InstallationInstallation Precautions Installing Vent System in a ChaseInstallation for Horizontal Termination Terminal into a wall or sidingRigid Vent Pipe Connections Horizontal Termination Configurations Horizontal VentingVenting with Two 90 Elbows Installation for Vertical Termination Flat Ceiling InstallationCathedral Ceiling Installation Vertical Termination Configurations Venting with Two 90 Elbow sVenting with One 90 Elbow Vertical Rigid Venting Configuration With No Horizontal Run Vertical VentingFMI Rigid Venting High Altitude InstallationParts Lists for Venting Kits and Components Number DescriptionInstalling GA3700/DA3610TA Blowers Fireplace InstallationInstalling Optional Blower Accessory Check GAS TypeIf your fireplace system is installed Installing GAS Piping to Fireplace Location Installation Items NeededPressure Testing Gas Supply Piping System Connecting Fireplace to GAS SupplyInstallation Items Needed Checking GAS ConnectionsPressure Testing Fireplace Gas Connections Close equipment shutoff valve see Fig- ureInstalling Optional Wall Mounted Thermostat GWMT1 Installing Remote ReceiverInstalling Optional Wall Mount Switch GWMS2 REMOVING/REPLACING Glass DoorInstalling Optional Brick Liner D8037A Installing Rear Brick Panel and Retainer BracketsInstalling LOGS, Lava Rock and Glowing Embers Installing Log NoOperating Fireplace For Your Safety Read Before LightingManual Lighting Procedure Lighting InstructionsThermostat Control Operation Operating Optional GWMS2 Wall Mounted SwitchOptional Remote Operation Ghrc Series OperationInspecting Burners Operating Optional Blower AccessoryPilot Assembly Operating Optional GWMT1 Wall Mounted ThermostatPilot and Burners Cleaning and MaintenanceGlass Door LogsTroubleshooting Observed Problem Possible CauseObserved Problem Possible Cause Remedy Gas leak. See Warning statement AboveService Hints Replacement PartsWiring Diagram Technical ServiceSpecifications DVFH34 DVFH34PIllustrated Parts Breakdown DVFH34 DVFH34P36Parts List DIRECT-VENT Fireplace DVFH34 DVFH34PAccessories Receiver and HAND-HELD Remote Control KIT Ghrc Series DVFH34, DVFH34P DIRECT-VENT Fireplace NATURAL/PROPANE/LP 106394 Warranty Information
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