Desa VSGF36PTB, VSGF36NTB, VSGF36NRB, VSGF36PRB installation manual Maintenance

Page 28

Troubleshooting

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

ODS/pilot lights but flame

1. Control knob not fully pressed in

1.

Press in control knob fully

goes out when control knob is

2. Control knob not pressed in

2.

After ODS/pilot lights, keep

released

 

long enough

 

control knob pressed in 30

 

3.

Equipment shutoff valve not

3.

seconds

 

Fully open equipment shutoff

 

4.

fully open

4.

valve

 

Pilot flame not touching ther-

A) Contact local natural or

 

 

mocouple, which allows ther-

 

propane/LP gas company

 

 

mocouple to cool, causing

 

B) Clean ODS/pilot (see

 

 

pilot flame to go out. This

 

 

 

problem could be caused by

 

Cleaning and Maintenance,

 

 

one or both of the following:

 

page 25) or replace ODS/pilot

 

 

A) Low gas pressure

 

assembly

 

 

B) Dirty or partially clogged

 

 

 

 

5.

ODS/pilot

5.

Hand tighten until snug, then

 

Thermocouple connection

 

6.

loose at control valve

6.

tighten 1/4 turn more

 

Thermocouple damaged

Replace pilot assembly

 

7.

Control valve damaged

7.

Replace control valve

 

8.

Safety interlock system has

8.

Wait one minute for safety in-

 

 

been triggered

 

terlock system to reset. Repeat

 

 

 

 

ignition operation.

 

 

 

 

 

Burner does not light after

1. Inlet gas pressure is too low

1.

Contact local natural or pro-

ODS/pilot is lit

2.

Burner orifice(s) clogged

 

pane/LP gas company

 

2. Clean burner(s) (see Cleaning

 

 

 

 

and Maintenance, page 25)

 

3.

Thermopile leads disconnect-

3.

or replace burner orifice(s)

 

Reconnect leads (see Wiring

 

4.

ed or improperly connected

4.

Diagram, page 26)

 

Burner will not come on in

Replace battery in transmitter

 

5.

remote position

5.

and receiver

 

Wire disconnected from gas con-

See Wiring Diagram, page 26

 

 

trol (Remote ready models only)

 

 

 

 

 

 

 

 

Delayed ignition of one or both

1. Manifold pressure is too low

1.

Contact local natural or pro-

burners

2.

Burner orifice(s) clogged

2.

pane/LP gas company

 

Clean burner(s) (see Cleaning

 

 

 

 

and Maintenance, page 25) or

 

3.

Mislocated crossover tube

3.

replace burner orifice(s)

 

Contact qualified service person

 

Burner backfiring during com-

1. Burner orifice is clogged or

1.

Clean burner (see Cleaning

bustion

 

damaged

 

and Maintenance, page 25)

 

2.

Damaged burner

2.

or replace burner orifice(s)

 

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas regulator

28

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119305-01A

Image 28
Contents What to do if YOU Smell GAS VSGF36NTB, VSGF36PTB, VSGF36NRB and VSGF36PRBTable of Contents Safety InformationSafety Information Local Codes Product Identification Product FeaturesUnpacking Locating Firebox Product SpecificationsPlanning Air For Combustion Ventilation Providing Adequate VentilationUnusually Tight Construction Confined and Unconfined SpaceDetermining FRESH-AIR Flow for Heater Location Determining if You Have a Confined or Unconfined SpaceInstallation Ventilation AIRVentilation Air From Inside Building Ventilation Air From OutdoorsInstallation Clearances Minimum Wall and Ceiling Clearances seeBuilt-In Firebox Installation Mantel Clearances for Built-In InstallationRough Opening Dimensions for Built-in Installation Front Width DepthOptional Accessory Mantels Installing Firebox UsingInstalling Gas Piping to Fireplace Location Natural Gas Installation Items NeededPropane/LP Connecting Fireplace to Gas Supply Checking Gas Connections,Pressure Testing Fireplace Gas Connections Checking GAS ConnectionsKPa Test Pressures Equal To or Less Than Psig 3.5 kPaInstalling Logs Middle Right Log Middle Left LogHard-wiring Firebox Installing Fireplace Hood and ScreenFor Your Safety Read Before Lighting Operating FireplaceThermostat Models Lighting InstructionsManual Lighting Procedure Remote Control ModelsThermostat Control Operation To Turn OFF GASSet flame adjustment knob to any level between HI and LO Blower Operation To Turn OFF GAS To ApplianceOptional Hand-Held Remote OperationOn/Off Series Model HRC100 Thermostat Series Model hrc200Key Pad Lock Feature Inspecting BurnersPilot Flame Pattern Main burnerCleaning Maintenance Burner Injector Holder Pilot Air Inlet HoleWiring Diagram Replacement Parts SpecificationsTechnical Service Service HintsTroubleshooting Observed Problem Possible Cause RemedyMaintenance, See Cleaning and Mainte Shut off gas supply Do not try to light any appliance Accessories Illustrated Parts Breakdown Models VSGF36PTB, VSGF36NTBParts List Models VSGF36PRB, VSGF36NRB Parts List Models VSGF36PTB, VSGF36NTB, VSGF36PRB and VSGF36NRB KEY NO. Part no Description 119305-01A 119305-01A Keep this Warranty Warranty InformationLimited Warranty VENT-FREE GAS Fireplace System