Desa VSGF36NTB, VSGF36PTB, VSGF36NRB, VSGF36PRB installation manual See Cleaning and Mainte

Page 29

Troubleshooting

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

Slight smoke or odor during

1.

Not enough air

1.

Check burner for dirt and

initial operation

 

 

 

debris. If found, clean burner

 

 

 

 

(see Cleaning and Mainte-

 

2.

Gas regulator defective

2.

nance, page 25)

 

Replace gas control

 

3.

Residues from manufacturing

3.

Problem will stop after a few

 

 

processes and logs curing

 

hours of operation

 

 

 

 

 

 

Moisture/condensation noticed

1.

Not enough combustion/ven-

1.

Refer to Air for Combustion

on windows

 

tilation air

 

and Ventilation requirements

 

 

 

 

(page 7)

 

 

 

 

 

 

Heater produces a whistling

1.

Turning control knob to HI

1.

Turn control knob to LO

noise when burners are lit

 

position when burners are

 

position and let warm up for

 

2.

cold

2.

a minute

 

Air in gas line

Operate burners until air is

 

 

 

 

removed from line. Have gas

 

 

 

 

line checked by local natural

 

3.

Air passageways on heater

3.

or propane/LP gas company

 

Observe minimum installation

 

4.

blocked

4.

clearances (see page 10)

 

Dirty or partially clogged

Clean burners (see Cleaning

 

 

burner orifice(s)

 

and Maintenance, page 25)

 

 

 

 

or replace burner orifice(s)

 

 

 

 

 

 

White powder residue forming

1.

When heated, vapors from

1.

Turn heater off when using

within burner box or on adjacent

 

furniture polish, wax, carpet

 

furniture polish, wax, carpet

walls or furniture

 

cleaners, etc. may turn into

 

cleaners or similar products

 

 

white powder residue

 

 

 

 

 

 

 

 

 

Remote does not function

1.

Battery is not installed. Bat-

1.

Replace 9-volt batteries in

 

 

tery power is low

 

receiver and remote control

 

 

 

 

 

 

Yellow flame in front burner

1.

Not enough air

1.

Check burner(s) for dirt

during burner combustion

 

 

 

and debris. If found, clean

 

 

 

 

burner(s) (see Cleaning and

 

2.

Gas regulator defective

2.

Maintenance, page 25)

 

Replace gas regulator

 

 

 

 

 

 

Fireplace produces a clicking/

1.

Metal expanding while heating

1.

This is normal with most heat-

ticking noise just after burner

 

or contracting while cooling

 

ers. If noise is excessive, contact

is lit or shut off

 

 

 

qualified service person

119305-01A

www.desatech.com

29

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Contents VSGF36NTB, VSGF36PTB, VSGF36NRB and VSGF36PRB What to do if YOU Smell GASSafety Information Table of ContentsSafety Information Local Codes Unpacking Product FeaturesProduct Identification Planning Product SpecificationsLocating Firebox Providing Adequate Ventilation Air For Combustion VentilationUnusually Tight Construction Confined and Unconfined SpaceDetermining if You Have a Confined or Unconfined Space Determining FRESH-AIR Flow for Heater LocationVentilation AIR InstallationVentilation Air From Inside Building Ventilation Air From OutdoorsMinimum Wall and Ceiling Clearances see Installation ClearancesMantel Clearances for Built-In Installation Built-In Firebox InstallationFront Width Depth Rough Opening Dimensions for Built-in InstallationInstalling Gas Piping to Fireplace Location Installing Firebox UsingOptional Accessory Mantels Propane/LP Installation Items NeededNatural Gas Checking Gas Connections, Connecting Fireplace to Gas SupplyChecking GAS Connections Pressure Testing Fireplace Gas ConnectionsKPa Test Pressures Equal To or Less Than Psig 3.5 kPaMiddle Right Log Middle Left Log Installing LogsInstalling Fireplace Hood and Screen Hard-wiring FireboxOperating Fireplace For Your Safety Read Before LightingThermostat Models Lighting InstructionsRemote Control Models Manual Lighting ProcedureThermostat Control Operation To Turn OFF GASSet flame adjustment knob to any level between HI and LO To Turn OFF GAS To Appliance Blower OperationOptional Hand-Held Remote OperationThermostat Series Model hrc200 On/Off Series Model HRC100Inspecting Burners Key Pad Lock FeaturePilot Flame Pattern Main burnerBurner Injector Holder Pilot Air Inlet Hole Cleaning MaintenanceSpecifications Wiring Diagram Replacement PartsTechnical Service Service HintsObserved Problem Possible Cause Remedy TroubleshootingMaintenance, See Cleaning and Mainte Shut off gas supply Do not try to light any appliance Accessories Models VSGF36PTB, VSGF36NTB Illustrated Parts BreakdownParts List Models VSGF36PRB, VSGF36NRB Parts List Models VSGF36PTB, VSGF36NTB, VSGF36PRB and VSGF36NRB KEY NO. Part no Description 119305-01A 119305-01A Limited Warranty VENT-FREE GAS Fireplace System Warranty InformationKeep this Warranty
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