Desa VSGF36NRB, VSGF36PTB, VSGF36NTB Shut off gas supply Do not try to light any appliance

Troubleshooting

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM		POSSIBLE CAUSE		REMEDY
Fireplace produces unwanted		1.	Heater burning vapors from	1.	Open window to ventilate
odors			paint, hair spray, glues, cleaners,		room. Stop using odor caus-
			chemicals, new carpet, etc. (See		ing products while heater is
		2.	IMPORTANT statement above)	2.	running
			Low fuel supply (propane/LP		Refill supply tank (propane/LP
		3.	only)	3.	only)
			Gas leak. See Warning		Locate and correct all leaks
			statement at top of page		(see Checking Gas Connec-
					tions, page 16)
Fireplace shuts off in use (ODS		1.	Not enough fresh air is avail-	1.	Open window and/or door for
operates)		2.	able	2.	ventilation
			Low line pressure		Contact local natural or pro-
		3.	ODS/pilot is partially	3.	pane/LP gas company
					Clean ODS/pilot (see Cleaning
			clogged		and Maintenance, page 25)
	Gas odor even when control	1.	Gas leak. See Warning	1.	Locate and correct all leaks
knob is in OFF position			statement at top of page		(see Checking Gas Connec-
		2.	Control valve or gas control	2.	tions, page 16)
					Replace control valve or gas
			defective		control
	Gas odor during combustion	1.	Foreign matter between con-	1.	Take apart gas tubing and
		2.	trol valve and burner	2.	remove foreign matter
			Gas leak. See Warning		Locate and correct all leaks
			statement at top of page		(see Checking Gas Connec-
					tions, page 16)
Dark residue on logs inside		1.	Improper log placement	1.	Properly locate logs (see In-
of their fireplace. Note: After		2.	Drafts or other air currents	2.	stalling Logs, page 17)
removing all causes of residue					Eliminate source of drafts
deposits, completely clean fire-		3.	affecting flame pattern	3.	around heater
place and appliance off residue			Air holes at burner inlet		Clean out air holes at burner
before reusing appliance			blocked		inlet. Periodically repeat as
		4.	Burner flame holes blocked	4.	needed
					Remove blockage
	Log set cycles to pilot, but room	1.	Thermostat sensing bulb needs	1.	Reposition thermostat sensing
temperature drops to a lower			to be repositioned (Thermo-		bulb
than ideal level before log set		2.	stat-Controlled Models Only)
comes back on			Hand-held remote control is	2.	Move hand-held remote control
			too close to heater (Remote-
					unit farther away from the heater
			Ready Models Only)

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