Country Flame FP42, FP37, Fireplace FP33 manual Troubleshooting Guide, Problem Cause Solution

TROUBLESHOOTING GUIDE

PROBLEM	CAUSE				SOLUTION
Fireplace smokes	Chimney cap restricted	Clean the chimney cap and remove any debris
		that may have accumulated in the screen.
	Damper not adjusted	Secure the damper into the open position.
	Downdraft	Add	a	chimney cap		designed to prevent
		downdrafts.
	Obstruction	Remove tree limbs or obstruction at least 10’
		from top of chimney or increase chimney
		height.
		Occasional atmospheric conditions will cause a
	Atmospheric conditions	smoking condition if the chimney pipe is not
		straight up. It is best to wait for conditions to
		change before burning with the doors open.
	Chimney obstruction	Check the flue system				for obstructions and
		clean.
	Too many flues to a	Consult with Certified Chimney Expert.
	chimney
	House too tight	Open windows at first floor and close upper
		floor windows.
	Paint curing	New heaters always smoke on start up as the
		paint is heated. Open windows and doors for
		ventilation.
	Leaky chimney	Joint leaks or mortar leaks will cause the draft
		to be weak.			Use cement or mortar to correct
		these leaks.
Glass gets dirty (optional doors)	Wet wood	Dry	wood		produces	much	less	creosote
		buildup than wet wood and less glass staining.
		A damp cloth dipped in wood ashes works
		well. Regular household glass cleaners are not
	Normal buildup	effective		in	cleaning glass.		Using	abrasives
		such as steel wool or powder abrasives
		permanently			damages	glass.		Approved
		Fireplace glass cleaners are available.
	Position of fire	Burning logs, close to the glass, will tend to
		dirty the glass.
		Dry wood produces almost twice the BTU’s
Lack of Heat	Wet wood	and	burns		at the same rate		as wet wood.
		Wood cut in January and allowed to dry will
		give excellent results for the fall season.
		When starting a fire allow it to burn rapidly for
		several minutes to burn off excess creosote. A
	Too small a fire	well-built fire is much more efficient and heats
		better than a few sticks. A fire built next to the
		sides of the heater provides much better heat
		transfer.
	Too high a speed on	Always adjust the speed of the blower to the
		size of the fire. Too high a fan speed produces
	blower	a cooling effect.

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