Trouble Shooting

Proper cleaning, maintenance and the use of quality pellets will prevent the more common stove operational problems. However, when your stove is simply operating poorly or not at all, the following trouble shooting tips may be helpful.

WARNING: Disconnect the electrical cord prior to opening the sides of your stove for any inspection, cleaning, maintenance or service work. NEVER perform any inspection, cleaning, maintenance or service on a HOT STOVE.

PROBLEM SOLUTION

Orange, lazy flame.

Window soots.

Pellets build up in burn grate.

Fire goes out. Fans will not run when START button is pushed.

Pellets will not feed.

Stove runs 30 minutes then shuts off.

Fans do not shut off when stove cools down.

Ash and/or pellet dust in the house

*Clean out the burn grate and burn pot.

*Check the ash traps, clean as needed.

*Check exhaust system, clean as needed.

*Check outside air and exhaust screens, unplug if necessary.

*Check to make sure the main door and ash door are tightly closed.

*Check main and ash door gaskets, replace if worn.

*Check pellet. Replace if moist, wet, dirty or high in ash or "fines".

*Check with Dansons Customer Service.

*Check to see that your stove is plugged in and electricity is flowing from the electrical outlet.

*Check with Dansons Customer Service.

*Hopper is empty, fill the hopper.

*Fuel switch has not been pushed to "on".

*Auger system or controls need service.

*Exhaust system is plugged. Clean chimney.

*Check with Dansons Customer Service.

*Start up fire did not catch, light new fire.

*Check with Dansons Customer Service.

*Check and correct any leaks in the exhaust system.

*Take more care in handling ashes, cleaning the window glass, opening the doors slower and pouring pellets into the hopper.

*Check with Dansons Customer Service.

CAUTION: The electrical, auger and heat control components of your stove are not owner serviceable. Contact your local Specialty Retailer, Certified HVAC Service Depot, or Dansons Group Inc. Customer Service Department at 1-866-456-9269for proper diagnosis of problems and service of those components.

Note: There may be a charge for all travel, labor and parts on service calls.

Canadian Comfort Industries V04	35	PELPRO OWNERS MANUAL
Copyright 2004	www.pelprostoves.com	Dansons Group Inc.

IPP Bay View Insert / Built-In, FPP, IPP, FPP Freestanding, IPP, FPP specifications

Dansons Group is renowned for its innovative approach to outdoor and indoor heating solutions, especially with their FPP Freestanding and IPP Bay View Insert/Built-In models. These products are designed to cater to the diverse needs of homeowners seeking both functionality and aesthetics in their heating appliances.

The FPP Freestanding model is a perfect blend of traditional charm and modern technology. It serves as an impressive centerpiece in any setting, providing warmth and ambiance to any space. One of its standout features is its large viewing area, which allows for an unobstructed view of the flames, creating a cozy and inviting atmosphere. It is equipped with advanced combustion technology that ensures efficient burning, maximizing heat output while minimizing emissions. This model is also designed to accommodate a range of fuel options, including wood and pellets, giving users the flexibility to choose what works best for them.

On the other hand, the IPP Bay View Insert/Built-In model offers a seamless integration into existing fireplaces or as a built-in feature in new constructions. This model emphasizes both performance and aesthetics, providing a sleek finish that enhances any room's decor. One of the key technologies in the IPP is its advanced blowers and distribution system, which efficiently circulates heat throughout the space, ensuring even warmth without hot spots. Additionally, the IPP incorporates a unique air-wash system that keeps the glass clean, allowing for a clear view of the flickering flames.

Both the FPP and IPP series prioritize ease of use and maintenance. They are designed with user-friendly controls that allow for easy operation and customization of heat settings. Moreover, Dansons Group emphasizes safety, incorporating features such as automatic shut-off mechanisms and cool-touch exteriors to prevent accidental burns.

In summary, the Dansons Group FPP Freestanding and IPP Bay View Insert/Built-In models stand out for their combination of aesthetic appeal, technological advancement, and user-friendly features. Whether you're looking for a statement piece or a practical heating solution, these products are designed to create a warm ambiance while ensuring efficiency and safety.