TROUBLESHOOTING
Table 8.1: Boiler Troubleshooting Guide
PROBLEM
POSSIBLE CAUSES
CORRECTIVE ACTIONS
Burners not functioning. | 1. | No power. | 1. | Check line voltage wiring and fuses. |
| 2. | Limit (Aquastat) not working. | 2. | Check wiring and contacts, relay, temperature |
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| setting. Clean and adjust as necessary. |
| 3. | Flame rollout switch open. | 3. | Replace switch. Locate cause and correct. |
| 4. | Blocked vent switch open. | 4. | Reset blocked vent switch. Locate cause and correct. |
| 5. | Gas off at boiler gas valve. | 5. | Start boiler using Lighting/Operating |
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| Instructions. |
| 6. | Gas off external to boiler. | 6. | Check any gas valves in the line. |
| 7. | Plugged orifice spuds. | 7. | Check, clean and |
| 8. | Defective gas valve. | 8. | Use Figure 8.1 to troubleshoot intermittent |
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| ignition gas valve. Replace if necessary. |
| 9. | Improper wiring. | 9. | Check and correct in accordance with wiring |
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| diagrams in Section 6. |
| 10. | Vent damper malfunctioning. | 10. | Refer to vent damper manufacturer’s instructions. |
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| Replace if necessary. |
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Burners will not shut | 1. | Defective gas valve. | 1. | Use Figure 8.1 to troubleshoot intermittent |
down. |
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| ignition gas valve. Replace if necessary. |
| 2. | Short circuit. | 2. | Check and correct wiring. |
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Flashback or burning | 1. | Manifold gas pressure too low. | 1. | Adjust to proper pressure. |
at orifice spuds. | 2. | Improperly sized/drilled orifice spuds. | 2. | Install correct spuds. |
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| 3. | Leaking gas valve. | 3. | Replace valve. |
| 4. | Burrs on orifice. | 4. | Remove burrs. |
| 5. | Low supply gas pressure. | 5. | Contact gas supplier if natural gas. Adjust |
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| regulator if LP gas. |
| 6. | Excessive downdraft or draft problems in | 6. | Check air supply, ventilation and venting system. |
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| boiler room. |
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Delayed ignition. | 1. | Insufficient pilot flame. | 1. | Increase pilot gas flow. |
| 2. | Pilot burner/orifice clogged. | 2. | Clean pilot burner and orifice. |
| 3. | Overfiring. | 3. | Reduce rate to input on rating label. |
| 4. | Misaligned burners or pilot. | 4. | Realign burners or pilot. |
| 5. | Draft problem in boiler room. | 5. | Check air supply, ventilation and venting |
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| system. |
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Excessive condensation in | 1. | Underfiring. | 1. | Increase rate to input on rating label. |
vent. | 2. | Limit (Aquastat) set too low. | 2. | Reset aquastat to higher setting. |
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| 3. | Vent pipe too long. | 3. | Reposition boiler to reduce length. |
| 4. | Inadequate chimney or venting system. | 4. | Check chimney and venting recommendations. |
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Boiler not heating | 1. | Underfiring. | 1. | Increase rate to input on rating label. |
properly. | 2. | Limit set too low. | 2. | Reset aquastat to higher setting. |
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| 3. | Air in system. | 3. | Vent air from all points in system. |
| 4. | Circulator malfunctioning. | 4. | Check circulator, replace if necessary. |
| 5. | Circulation system clogged. | 5. | Shut down and cool boiler, drain and flush |
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| system. |
| 6. | Incorrect thermostat heat anticipator setting. | 6. | Adjust heat anticipator. |
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Fumes or gas odors | 1. | Leaks in gas piping or fittings. | 1. | Locate and repair or replace. |
| 2. | Leaks in gas service line or meter. | 2. | Shut down boiler and notify gas provider. |
| 3. | Obstructed chimney. | 3. | Check, repair and/or clean chimney. |
| 4. | Obstructed flueways or vent. | 4. | Clean flueways or vent and remove obstructions. |
| 5. | Undersized chimney or vent, high draft loss | 5. | Check National Fuel Gas Code and vent |
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| in vent. |
| manufacturer’s recommendations. |
| 6. | Draft problem in boiler room. | 6. | Check air supply, ventilation and venting system. |
| 7. | Overfiring. | 7. | Reduce rate to input on rating label. |
| 8. | Vent damper malfunctioning. | 8. | Refer to vent damper manufacturer’s instructions. |
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| Replace if necessary. |
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