Ciprico 6500 manual Failure Indicators, Audible Alarm, Error/Failure Messages

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Chapter 4 Maintenance, Troubleshooting & Hardware Replacement

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Failure Detection and Troubleshoot-ing Guidelines

Failure Indicators

When a failure occurs on the array, an audible alarm sounds, if enabled, and the display/operation panel reports the nature of the failure condition.

Audible Alarm

To turn off the audible alarm, press any key on the display/operation panel (except RESET). Write down any error codes that are displayed. Pressing a key will cause the display to change to a different message.

Error/Failure Messages

The display/operation panel shows error codes and failure messages that direct you to the source of failure. If there are no failures, the panel will read 21/,1( (or assigned array name) 67$7862..

Figure 15 Display Status

As described on the following pages, you may encounter the following types of failures:

•Built-In Self-Test (BIST) failures

•Drive test failures

•Disk drive failures

•Over-temperature failures

21020690 B

6500 Disk Array User’s Guide

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Contents Ciprico Disk Array Page Page Chapter Programmer Reference Preface This GuideNotational Conventions Power Cord Revision History Fire Shock HazardsElectro- magnetic Compatibility United StatesSafety Listings Certification Contents Array Options ON/OFF Line Scsi ID Password LOG Pages Error Counters Removal Table of Contents Table of Contents 21020690 B Disk Array User’s Guide S c r i p t i o n This Chapter Ciprico 6500 Disk Array 21020690 B Disk Array User’s GuideDisk Array Functions Application Features and Options Scsi CompatibilityParity Drive Enclosure Primary Components Enclosure Air Filter Controller BoardPrimary Components Disk Array User’s Guide 21020690 B Reset Switch Select SwitchNavigation Switches Up, Down, Left, Right DisplayRear Panel Switches Connectors Scsi Connectors Activity LEDPage Installation Installation Installation Procedure Move Array to Operation Site Step Mount EnclosureStep Attach Scsi Cable Terminate Scsi Bus, if Necessary Drive Status Step Configure Array Step Power Up Host SystemDrive Status Codes Page S p l a y / O p e r a t i o n P a n e l Change operating parameters, and manually control the array Controls and Indicators 6500 Display/Operation PanelArray Power Up and Built-In Self-Test Operation GuidelinesBist Initial DisplayDefault Settings Menu Option DescriptionsChanging or Selecting a Menu Option Saving Changes Chapter Display/Operation Panel Operation Guidelines Display/Operation Panel Operation Guidelines Chapter Display/Operation Panel Operation Guidelines Display/Operation Panel Operation Guidelines Chapter Display/Operation Panel Operation Guidelines ON/OFF Line Scsi IDEnter a New Password Enter a new password as follows Press the down arrowAlarm Clear PasswordUnit Attention WriteDefaults RecoverSET RPT AS1250$7,21 Capacity InitiatorInfo MEGoMETER Display Rebuild Rebuild Data REBUILD%Format Sector Size Data Fill StartDisable Drive DriveStatus Drive Info Drive n ModelDrive n REV DRV n ERR Count / Recovered DRV n ERR Count / MediumEntry k / Drive n Drive Failures Enable LOG Reset LOGRecovered / wwwww Errs Recovered / vvvvv ErrsPage Maintenance, Troubleshooting & Hardware Replacement Periodic Maintenance Guidelines Checking Enclosure Cooling Fan Operation Power SupplyCleaning Enclosure Air Filter Failure Detection and Troubleshoot- ing Guidelines Failure Indicators Audible AlarmError/Failure Messages Indicators Built-In Self Test Bist FailuresHandling If%86,6+/ you$,7,1* see this21/,15555 If you555 see this5 Drive Test Failures Disk Drive FailuresOver- temperature Failures Array TemperatureTroubleshoot- ing Guidelines Field Replacement Guidelines Location FRUs Array Hardware Field Replaceable Units FRUsPage Enclosure Top Cover Removal Top Cover Removal 21020690 B Disk Array User’s GuideController Board Removal Display Operation Panel Removal Power Supply Removal Power Supply Removal-Mechanical Disconnection Cooling Fan Removal/Replacement Cooling Fan RemovalPower Switch Removal Drive Failure Replacement Rebuilding Determining Drive FailureReporting Drive Failure To Turn Off Alarm, Press Select Key Drive FailureIndications Disabling a Failed Disk Drive Disk Drive Replacement Drive Setup RequirementsDisk Drive Removal Types of Rebuilds Menu Initiating a RebuildDrive Error Code During Rebuild Error Code MeaningsFormatting the Array Press the up arrow.6Formatting Error Code Correct Array Formatting Message DefinitionsUpdating Firmware Replacing EEPROMsDisk Array User’s Guide 21020690 B Page Numerics Index Scsi SCSI-P Page 21020690 B