Ciprico 6500 manual 21/,15555 If you555 see this5, Drive Test Failures Disk Drive Failures

Page 63

Chapter 4 Maintenance, Troubleshooting & Hardware Replacement
Failure Detection and Troubleshoot-ing Guidelines	Page 4 - 9

Drive Test Failures

Disk Drive Failures

When the Built-In Self-Test (BIST) described previously has finished, a firmware-based drive test is executed that tests the integrity and functionality of each drive channel, including the capacity to rebuild and generate parity.

If a drive fails when tested, the drive is first shown on the display as 6(spinning up); other drives that pass the drive test are shown as *(good). In the following example, drive 3 is shown failing the drive test.

When the drive test times out, drives that pass the drive test are shown as 5and the failed drive is shown as )(drive 3 in the example).

Note If multiple drives fail, the array will display a message similar to this message:

The array will continue to function if one disk drive fails.

Caution When a disk fails, it should be replaced and a rebuild should be performed as soon as possible. See disk replacement and rebuild instructions later in this chapter.

Indicators

•Display/operation panel shows an )as status for the drive that has failed

•Audible alarm sounds (if enabled)

Handling

21/,1(5555If you55)5see this5

Check or replace this

The order of the drives in the status display is:

9876_5432_1

with 1 being the rightmost drive in the unit.

Meaning: Drive 3 in the array The LED for the failed drive will be out. has failed

Replace failed drive and rebuild.

Table 5: Disk Failures

6500 Disk Array User’s Guide

21020690 B

Image 63

Contents Ciprico Disk Array Page Page Chapter Programmer Reference Preface This GuideNotational Conventions Revision History Fire Shock Hazards Power CordUnited States Electro- magnetic CompatibilitySafety Listings Certification Contents Array Options ON/OFF Line Scsi ID Password LOG Pages Error Counters Removal Table of Contents Table of Contents 21020690 B Disk Array User’s Guide S c r i p t i o n Ciprico 6500 Disk Array 21020690 B Disk Array User’s Guide This ChapterDisk Array Functions Application Features and Options Scsi CompatibilityParity Drive Enclosure Enclosure Air Filter Controller Board Primary ComponentsPrimary Components Disk Array User’s Guide 21020690 B Display Reset SwitchSelect Switch Navigation Switches Up, Down, Left, RightScsi Connectors Activity LED Rear Panel Switches ConnectorsPage Installation Installation Installation Procedure Move Array to Operation Site Step Mount EnclosureStep Attach Scsi Cable Terminate Scsi Bus, if Necessary Drive Status Step Configure Array Step Power Up Host SystemDrive Status Codes Page S p l a y / O p e r a t i o n P a n e l Change operating parameters, and manually control the array 6500 Display/Operation Panel Controls and IndicatorsInitial Display Array Power Up and Built-In Self-TestOperation Guidelines BistDefault Settings Menu Option DescriptionsChanging or Selecting a Menu Option Saving Changes Chapter Display/Operation Panel Operation Guidelines Display/Operation Panel Operation Guidelines Chapter Display/Operation Panel Operation Guidelines Display/Operation Panel Operation Guidelines Chapter Display/Operation Panel Operation Guidelines Scsi ID ON/OFF LineEnter a new password as follows Press the down arrow Enter a New PasswordWrite AlarmClear Password Unit AttentionRPT AS DefaultsRecover SET1250$7,21 Capacity InitiatorInfo MEGoMETER Display Rebuild Data REBUILD% RebuildSector Size Data Fill Start FormatDisable Drive DriveStatus Drive Info Drive n ModelDrive n REV DRV n ERR Count / Recovered DRV n ERR Count / MediumEntry k / Drive n Drive Failures Recovered / vvvvv Errs Enable LOGReset LOG Recovered / wwwww ErrsPage Maintenance, Troubleshooting & Hardware Replacement Checking Enclosure Cooling Fan Operation Power Supply Periodic Maintenance GuidelinesCleaning Enclosure Air Filter Failure Detection and Troubleshoot- ing Guidelines Failure Indicators Audible AlarmError/Failure Messages Built-In Self Test Bist Failures IndicatorsIf%86,6+/ you$,7,1* see this HandlingDrive Test Failures Disk Drive Failures 21/,15555 If you555 see this5Array Temperature Over- temperature FailuresTroubleshoot- ing Guidelines Hardware Field Replaceable Units FRUs Field Replacement Guidelines Location FRUs ArrayPage Top Cover Removal 21020690 B Disk Array User’s Guide Enclosure Top Cover RemovalController Board Removal Display Operation Panel Removal Power Supply Removal Power Supply Removal-Mechanical Disconnection Cooling Fan Removal Cooling Fan Removal/ReplacementPower Switch Removal Drive Failure Replacement Rebuilding Determining Drive FailureReporting Drive Failure To Turn Off Alarm, Press Select Key Drive FailureIndications Disabling a Failed Disk Drive Disk Drive Replacement Drive Setup RequirementsDisk Drive Removal Types of Rebuilds Initiating a Rebuild MenuError Code Meanings Drive Error Code During RebuildPress the up arrow.6 Formatting the ArrayArray Formatting Message Definitions Formatting Error Code CorrectReplacing EEPROMs Updating FirmwareDisk Array User’s Guide 21020690 B Page Numerics Index Scsi SCSI-P Page 21020690 B