Ciprico 6500 manual Handling, If%86,6+/ you$,7,1* see this

Page 62

Chapter 4 Maintenance, Troubleshooting & Hardware Replacement

Page 4 - 8

 

Failure Detection and Troubleshoot-ing Guidelines

To choose the Continue response to a BIST error, press the left arrow key.

To choose the Loop response to a BIST error, press the right arrow key.

When your option, either/2233or &217, is displayed, press SELECT to

implement that option. indicates that the array will repeat that particular test if SELECT is pressed. &217skips the failed test and continues with the other BIST tests when you press SELECT.

Handling

6&6,If:%86,6+(/'you$,7,1*see this￿

Check or replace this

 

Check SCSI bus termination (single-ended arrays

 

only). Terminator may not be present, may be

 

broken, or the wrong kind.

 

Disconnect the array SCSI cable from Host and

 

reset the array. If BIST now passes, the problem

 

lies in the host system SCSI interface. Check the

(RROR￿￿￿￿8TGST￿￿￿￿

host SCSI adapter.

 

Verify Termpower. Check that the TPR jumper is

 

installed on the array controller board.

Meaning: External SCSI bus error.

Replace the array controller board.

 

 

 

 

Note

 

If a differential controller board is unterminated,

 

the BIST will complete without reporting the

 

unterminated condition. During subsequent

 

operation, various errors, apparently not related to

 

the termination, will occur. In the event of

 

unspecified error conditions, first verify that the

￿TGST(5525NCMG!￿XXXX

differential termination is in place.

 

Replace array controller board.

Table 4: BIST Troubleshooting

21020690 B

6500 Disk Array User’s Guide

Image 62
Contents Ciprico Disk Array Page Page Chapter Programmer Reference Notational Conventions PrefaceThis Guide Power Cord Revision History Fire Shock HazardsElectro- magnetic Compatibility United StatesSafety Listings Certification Contents Array Options ON/OFF Line Scsi ID Password LOG Pages Error Counters Removal Table of Contents Table of Contents 21020690 B Disk Array User’s Guide S c r i p t i o n This Chapter Ciprico 6500 Disk Array 21020690 B Disk Array User’s GuideDisk Array Functions Application Parity Drive Features and OptionsScsi Compatibility Enclosure Primary Components Enclosure Air Filter Controller BoardPrimary Components Disk Array User’s Guide 21020690 B Navigation Switches Up, Down, Left, Right Reset SwitchSelect Switch DisplayRear Panel Switches Connectors Scsi Connectors Activity LEDPage Installation Installation Step Attach Scsi Cable Terminate Scsi Bus, if Necessary Installation ProcedureMove Array to Operation Site Step Mount Enclosure Drive Status Drive Status Codes Step Configure ArrayStep Power Up Host System Page S p l a y / O p e r a t i o n P a n e l Change operating parameters, and manually control the array Controls and Indicators 6500 Display/Operation PanelBist Array Power Up and Built-In Self-TestOperation Guidelines Initial DisplayChanging or Selecting a Menu Option Saving Changes Default SettingsMenu Option Descriptions Chapter Display/Operation Panel Operation Guidelines Display/Operation Panel Operation Guidelines Chapter Display/Operation Panel Operation Guidelines Display/Operation Panel Operation Guidelines Chapter Display/Operation Panel Operation Guidelines ON/OFF Line Scsi IDEnter a New Password Enter a new password as follows Press the down arrowUnit Attention AlarmClear Password WriteSET DefaultsRecover RPT AS1250$7,21 Info CapacityInitiator MEGoMETER Display Rebuild Rebuild Data REBUILD%Format Sector Size Data Fill StartStatus Disable DriveDrive Drive n REV Drive InfoDrive n Model Entry k / Drive n DRV n ERR Count / RecoveredDRV n ERR Count / Medium Drive Failures Recovered / wwwww Errs Enable LOGReset LOG Recovered / vvvvv ErrsPage Maintenance, Troubleshooting & Hardware Replacement Periodic Maintenance Guidelines Checking Enclosure Cooling Fan Operation Power SupplyCleaning Enclosure Air Filter Failure Detection and Troubleshoot- ing Guidelines Error/Failure Messages Failure IndicatorsAudible Alarm Indicators Built-In Self Test Bist FailuresHandling If%86,6+/ you$,7,1* see this21/,15555 If you555 see this5 Drive Test Failures Disk Drive FailuresOver- temperature Failures Array TemperatureTroubleshoot- ing Guidelines Field Replacement Guidelines Location FRUs Array Hardware Field Replaceable Units FRUsPage Enclosure Top Cover Removal Top Cover Removal 21020690 B Disk Array User’s GuideController Board Removal Display Operation Panel Removal Power Supply Removal Power Supply Removal-Mechanical Disconnection Cooling Fan Removal/Replacement Cooling Fan RemovalPower Switch Removal Reporting Drive Failure Drive Failure Replacement RebuildingDetermining Drive Failure Indications To Turn Off Alarm, Press Select KeyDrive Failure Disabling a Failed Disk Drive Disk Drive Removal Disk Drive ReplacementDrive Setup Requirements Types of Rebuilds Menu Initiating a RebuildDrive Error Code During Rebuild Error Code MeaningsFormatting the Array Press the up arrow.6Formatting Error Code Correct Array Formatting Message DefinitionsUpdating Firmware Replacing EEPROMsDisk Array User’s Guide 21020690 B Page Numerics Index Scsi SCSI-P Page 21020690 B