Enerco HSIR20NGT, TSIR20NGT, TSBF10NG Troubleshooting, Observed SYMPTOM­ Possible CAUSE­ REMEDY­

Page 14

TROUBLESHOOTING

NOTE: All troubleshooting items are listed in order of operation and likely occurrence. WARNING: Only a qualified service person should service and repair heater.­

CAUTION: Never use a wire needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit.­

Make sure grille guard is in place before running heater. If screen or grille guard is removed for servicing it must be replaced prior to operating the heater.­

 

OBSERVED SYMPTOM­

 

POSSIBLE CAUSE­

 

REMEDY­

­

 

 

 

 

When ignitor button is pressed

1. Ignitor electrode positioned wrong.

1.

Reposition electrode

 

in, there is no spark at pilot

2. ignitor electrode is broken.

2.

Replace electrode

 

 

3.

Ignitor electrode not connected to ignitor.

3.

Reconnect ignitor cable

 

 

4.

Ignitor cable pinched or wet.

4.

Free ignitor cable if pinched by any metal

 

 

 

 

 

or tubing. Keep ignitor cable dry.

 

 

5.

Broken ignitor cable.

5.

Replace ignitor cable

 

 

6.

Bad Piezo ignitor.

6.

Replace control valve (Piezo is part of

 

 

 

 

 

control valve on 10K units).

 

 

7.

Low Battery.

7.

Replace battery

 

ODS/pilot lights but flame

1.

Gas supply turned off or equipment shut-

1. Turn on gas supply turn off or open equip-

 

 

off valve closed.

 

ment shutoff valve closed

 

goes out when control knob is

 

 

 

2. Control knob not fully pressed in while

2.

Fully press in control knob while pressing

 

released

 

 

 

pressing ignition button.

 

ignition button

 

 

3. Air in gas line when installed.

3.

Continue holding down control knob. Re-

 

 

 

 

 

peat ignition operation until air is removed.

 

 

 

 

4.

Clean ODS/pilot (see Cleaning and Main-

 

 

4.

ODS/pilot is clogged.

 

tenance page 13).

 

 

5.

Gas regulator setting is not correct

5.

Replace gas regulator

 

 

6. Turn Control knob to pilot position

 

 

6.

Control knob not in pilot position

 

 

 

 

 

When ignitor button is pressed

1. Control knob not fully pressed in.

1.

Press in control knob fully

 

in, there is a spark at the ODS/

2. Control knob not pressed in long enough

2. After ODS/pilot lights, keep control knob

 

pilot but no ignition

 

 

 

pressed in for 30 seconds

 

 

3.

Equipment shutoff valve not fully open

 

 

 

3.

Fully open equipment shutoff valve

 

 

4. Thermocouple connection loose at con-

 

 

4.

Hand tighten thermocouple nut until snug,

 

 

 

trol valve

 

 

 

 

and then tighten 1/4 turn more.

 

 

5.

Pilot flame not touching thermocouple,

 

 

 

5.

-

 

 

 

which allows thermocouple to cool, caus-

 

 

 

 

 

 

 

 

ing pilot flame to go out. This problem

 

 

 

 

 

could be caused by one or both of the

 

 

 

 

 

following:

 

a. Contact local gas company

 

 

 

a. Low gas pressure

 

 

 

 

b. Dirty or partially clogged ODS/pilot

 

b. Clean ODS/pilot (see Cleaning and

 

 

 

 

 

Maintenance, page ?).

 

 

6. Thermocouple damaged

6.

Replace thermocouple

 

 

7.

Control valve damaged

7.

Replace Control valve.

 

Burner does not light after

1. Burner orifice is clogged

1.

Clean burner orifice (see Cleaning and

 

ODS/pilot is lit

 

 

 

Maintenance on page 13), or replace

 

 

 

 

 

burner orifice

 

 

2.

Burner orifice diameter to small

2.

Replace burner orifice

 

 

3.

Inlet gas pressure is too low

3.

Contact local gas company

 

Delayed ignition of burner

1. Manifold pressure is too low

1.

Contact local gas company

 

 

2.

Burner orifice is clogged

2.

Clean burner orifice (see Cleaning and

 

 

 

 

 

Maintenance on page 13), or replace

 

 

 

 

 

burner orifice

Unvented Natural Gas Fired Room Heater 14 Installation Instructions and Owner’s Manual

Page 13 Page 15
Image 14
Page 13 Page 15
Contents TSBF30NGT TSBF20NGT HSBF10NG TSBF10NG MHIR30NGT MHIR20NGT Blue Flame Heaters­ Plaque Heaters­MHBF30NGT MHBF20NGT MHBF6NG HSBF30NGT HSBF20NGT HSIR30NGT HSIR20NGT HSIR10NG TSIR30NGT TSIR20NGT TSIR10NGNatural Gas PrecautionsCarbon Monoxide Poisoning Local Codes Safety DeviceThermostatic Control on Thermostat Models Ignition SystemVentilation from Inside Building Determining the Type of Heater Location SpaceVentilation AIR Ventilation from Outdoors Installation Check GAS TypeThis Installation Requires Locating HeaterFastening Heater to Wall Mounting BracketConnecting to GAS Supply Installing Bottom Mounting ScrewsInstalling Support Feet see figure Placing Heater on Mounting BracketTest pressure in Excess of ½ psig 3.5kPa Test Pressure Equal To or Less Than ½ psig 3.5 kPaFor Your Safety Read Before Lighting Pressure Testing Heater Gas ConnectionsElectrical Wiring Diagram Operating Your HeaterLighting Instructions For IR onlyShutting OFF Heater To Turn OFF GAS to ApplianceOperating Your Heater Thermostat Models Shutting OFF Burner only Pilot Stays LITPilot Flame Pattern Thermostat Control OperationInspecting Burner Burner Flame PatternCleaning Burner Pilot AIR Hole Inlet Cleaning and MaintenanceCleaning ODS/PILOT and Burner Cleaning Heater CabinetTroubleshooting Observed SYMPTOM­ Possible CAUSE­ REMEDY­Troubleshooting CON’T Observed SYMPTOM­ Possible CAUSE­ REMEDY­BF6NG BF10NG­ BF20NGT BF30NGT­ SpecificationsIR10NG­ IR20NGT­ IR30NGT­ IR20NGT Thermostat modelsBF20NGT BF30NGT IR30NGTIR20NGT­ BF20NGT­ IR30NGT­ BF30NGT­ For all models, Equipment shutoff valve with 1/8 NPT tapITEM­ Part NO.­ Not sold separately Must purchase Assembly * Items not shown IR10NG­ BF6NG BF10NG­ IR10NG, BF6NG and BF10NG Parts ListITEM­ Part NO.­ DESCRIPTION­ BF6NG3 BF10NG NON-Thermostat modelsIR10NG Parts not Under Warranty REPLACEMENT­PARTSParts Under Warranty Technical ServiceUnvented Natural Gas Fired Room Heater Warranty Information Model ­ Serial No. ­ Date Purchased ­
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MHBF10NG, HSIR20NGT, HSBF10NG, MHIR10NG, MHIR20NGT specifications

The Enerco HSIR10NG, TSIR10NG, TSBF10NG, TSIR20NGT, and MHBF6NG are a line of innovative heating solutions designed to meet various heating needs in both residential and commercial applications. Each model is engineered with advanced technologies and features that prioritize efficiency, performance, and user convenience.

The HSIR10NG is a high-efficiency infrared heater that operates on natural gas. It provides powerful heating with minimal energy consumption, utilizing infrared technology to warm objects and people directly rather than just the surrounding air. This results in faster heating and lower energy costs, making it an ideal choice for garages, workshops, or outdoor spaces.

Following closely is the TSIR10NG, another natural gas infrared heater known for its compact design and efficiency. This model features a state-of-the-art burner design that maximizes heat output while ensuring low emissions. The TSIR10NG is particularly suited for smaller spaces, providing targeted heating where it is needed most. It can easily be mounted on walls or ceilings, offering versatility in installation options.

The TSBF10NG is a dual-fuel infrared heater, allowing users to switch between natural gas and propane as needed. This flexibility makes it suitable for various environments and user preferences. The heater's robust construction ensures durability, while its adjustable heating levels allow for customized comfort.

For larger areas, the TSIR20NGT offers an enhanced heating capacity with similar infrared technology. This model is ideal for industrial or commercial spaces requiring efficient heating. With its advanced thermostat controls, users can maintain a consistent temperature while benefiting from lower operational costs.

Lastly, the MHBF6NG is a portable heating solution designed for versatility and convenience. This compact model is perfect for temporary heating needs, featuring an easy-to-use design that allows for quick setup and relocation. Its propane compatibility makes it a popular choice for outdoor events, workshops, or emergency heating situations.

Each model is equipped with advanced safety features, including automatic shutoff mechanisms and durable heat-resistant materials, ensuring peace of mind during operation. The Enerco line is engineered not only for performance but also for ease of maintenance, making them reliable options for users seeking efficient heating solutions. Overall, Enerco's HSIR10NG, TSIR10NG, TSBF10NG, TSIR20NGT, and MHBF6NG provide a range of effective heating options tailored to diverse environments and user needs, combining innovation with practical functionality.
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