Dansons Group IGB Fire burns with a yellow, Flame. Fuel builds up, Burn grate. Window, Spillage

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TROUBLE SHOOTING

PROBLEM

CAUSE

SOLUTION

 

 

 

Fire burns with a yellow

1. Insufficient combustion air.

*Adjust the air inlet damper.

flame. Fuel builds up in

 

*Check for blockage of air intake both inside as

the burn grate. Window

 

well as outside.

gets real dirty quickly.

 

*Confirm proper placement of burn grate.

 

*Inspect and clean burn grate.

 

 

 

 

 

 

2. Fuel

*Inspect fuel for amounts of fines and debris.

 

 

*Change to dry clean fuel.

 

 

*Use high quality premium grade fuel.

 

 

*Adjust or fine tune feed rates.

 

3. Air Leaks

*Ensure glass and gasket seated properly

 

 

*Ensure door is close and latched securely

 

 

*Check ash pan and gasket, secure and tight.

 

4. Combustion Fan

*Check and clean ash build up on fan propellers

 

 

and exhaust intakes and venting.

 

 

*Check for blockages.

 

 

*Check for proper voltage to the stove

 

 

*Replace defective part and gasket.

 

 

 

 

5. Exhaust System

*Check for blockage, ash build.

 

 

*Inspect vent cap and clean out tee.

 

 

*Too many elbows, to long of run, or change size

 

 

*Protect venting from extreme weather elements.

Smoke or smoke smell

1. Exhaust System

*Hi-Heat RTV silicone all joints even

spillage.

 

manufactured. Ensure venting is gas tight.

 

 

*Inspect exhaust fan and gasket area, ensure a

 

 

tight fit

 

 

*Proper maintenance and cleaning.

 

 

 

 

2. Over Feeding. Fuel over-

*Check air inlet damper for proper setting.

 

filling burn grate

*Adjust feed rate to lower level

 

 

 

The stove keeps going

1.Fresh unburned fuel or

*Check air inlet damper, may need more air.

out.

powder like ash build up in

*Fine tune feed rate, to lower amount of fuel

 

the grate.

*Ensure good quality day fuel supply.

 

 

*Proper maintenance and cleaning.

 

2.No fuel or ashes found in

*Adjust air inlet damper to reduce amount of air

 

The burn grate

to burn grate. Exhaust temperature to low and

 

 

temperature disk is turning off stove.

 

 

*Adjust control to increase fuel feed rate.

The stove will not shut

1.Control

*Press OFF touch pad, the stove will continue to

off.

 

run for 30 minutes after the exhaust has cooled

 

 

properly

 

 

*Confirm mode of operation

 

 

 

 

2.Wall Thermostat

*Ensure wall thermostat is turn down below the

 

 

room temperature.(Thermostat On/Off Mode)

 

 

*Unit will not shut off in the (Thermostat Low/

 

 

High mode). You must press the OFF touch pad.

Glow Boy Pellet & Biomass

www.glowboystoves.com

38

 

 

38

 

 

 

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Contents Toll Free Technical Support Glowboy 456 Dear Glow Boy Multi-Fuel / Pellet Stove Owner Friendly ReminderTable of Contents Do not unplug the stove if you suspect a malfunction Safety PrecautionsGrounded surge-protection unit is recommended Safety Testing HOW Your Appliance Works Fuel ConsiderationsAutomatic Safety Features Dimensions SpecificationsHeating Specifications Electrical SpecificationsNecessary for your stove Planning & Installation Check ListPlacement is decided on EssentialPellet Vent Type Vent Safety PrecautionsPLANNING-EXHAUST Systems Step PLANNING- Exhaust Systems …Determine Venting Size and Distance Pellet Vent Termination Figures 7 Vent Termination ClearancesThrough The Wall Kits Include Outside air is Required on ALL Mobile Home InstallationsPLANNING- Outside AIR Foot Package PART#PLANNING- Protection & Clearances Stove PlacementClearances Straight Installation Floor Protection RequirementsPLANNING- Protection & Clearances . . . CON’T Clearances Corner InstallationAlcove Installation Hand Tools Power ToolsTools Required SuppliesINSTALLATION-FREESTANDING Through the WallMobile Home Installation Ceiling and Roof Must be MaintainedFreestanding Installation . . . CON’T Hearth Stove Existing RelineFreestanding Installation . . . C on ’ T Fireplace Insert InstallationFull Chimney Reline Direct Connection BUILT-IN Installation Top Clearance BUILT-IN Insert Installation . . . CON’TMinimum Framing Dimensions Back ClearanceOpening and Closing the Main Door Setting the AIR Inlet DamperOperating Instructions Seating the Burn GrateBasic Overview Fill the Hopper with FuelManual Operation Thermostat On/Off Thermostat Low/High Choose Mode of OperationOperating in Manual Mode To Start Operating in Thermostat High / LOW Cycle Flashing 3 To Start … con’t After Pushing the Start touch padTrim Pots Fine Tune Adjustments- Factory Settings Auger CycleOperating INSTRUCTION- Lighting Your Appliance OPERATION- Performance Enhancements Giving Your Appliance a TUNE-UPAsh Content Fuel SPECIFICATIONS-WOOD PelletsFuel Rate Setting… LengthFuel SPECIFICATIONS-SHELLED Corn Corn QualityDoor & Trim Cleaning MAINTENANCE-ROUTINE CleaningWindow Cleaning Every 2 -3 Days / WeeklyExhaust Venting MAINTENANCE- Periodic CleaningTON, Seasonal or BI-SEASONAL Check and Clean the Hopper Service Contracts Yearly MaintenanceTrouble Shooting Dansons Customer Service atGrate but will not start Cont…Fuel feeds into the burn Burn grate fills with fuelBurn grate. Window Fire burns with a yellowFlame. Fuel builds up Gets real dirty quicklyOptional Accessories Extended Warranty Limited WarrantyParts, Service and Returns Additional Dansons Products