Dansons Group IGB, FGB Limited Warranty, Parts, Service and Returns, Additional Dansons Products

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LIMITED WARRANTY

The “Glow Boy” wood pellet appliance, carries a five (5) year limited warrant for from the date of sale to the original owner against defects and workmanship on all steel parts, (excluding the burn grate), and one (1) year on electrical components. There is no specific warranty on the paint, glass, burn grate, fire brick and all gaskets or against damage caused from corrosion.

Extended Warranty

Canadian Comfort Industries will offer an additional one (1) year limited warranty on electrical component parts, when your “Glow Boy” wood pellet appliance is installed by a “Dansons Certified

Installer”.

To qualify for this extended warranty the unit must be installed by a “Dansons Certified Installer” and the “Pre-Delivery & Install Check List” form must be filled out and received at Canadian Comfort

 

Industries

Fax 1-780-960-0430 or online at www.dansons.com/support

 

 

 

 

 

 

 

 

 

 

 

 

 

There is no written or implied performance warranty on “Glow Boy” stoves, as the manufac- turer has no control over the installation, operations, cleaning, maintenance or the type of fuel burned.

This limited warranty will not apply if your stove has not been installed, operated, cleaned and maintained in strict accordance with the manufacturer's instructions. Burning other than quality wood pellets may void the warranty. The warranty does not cover damage or breakage due to misuse, improper handling or modifications.

The limited warranty registration card must be signed and returned to CANADIAN COMFORT INDUSTRIES, INC. by the owner. Appropriate information is to be noted on the card.

All claims under this limited warranty must be made through the dealer where your stove was purchased. If an inspection by the dealer indicates that a limited warranty claim is justified, and all conditions of this limited warranty have been met, the manufacturer's total responsibilities and liabilities shall be to repair or replace, at the manufacturer's option, the defective part(s). All costs of removal, shipment to and from the dealer or manufacturer, any losses during shipment and reinstallation, and any other losses due to your stove being removed, shall be covered by the owner of the stove.

NEITHER THE MANUFACTURER, NOR THE SUPPLIERS TO THE PURCHASER, ACCEPTS RESPONSIBILITY, LEGAL OR OTHERWISE, FOR THE INCIDENTAL OR CONSEQUENTIAL DAMAGE TO THE PROPERTY OR PERSONS RESULTING FROM THE USE OF THIS PRODUCT. ANY WARRANTY IMPLIED BY LAW, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SHALL BE LIMITED TO ONE (1) YEAR FROM THE DATE OF ORIGINAL PURCHASE. WHETHER A CLAIM IS MADE AGAINST THE MANUFACTURER BASED ON THE BREACH OF THIS WARRANTY OR ANY OTHER TYPE OF WARRANTY EXPRESSED OR IMPLIED BY LAW, MANUFACTURER SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR OTHER DAMAGES OF ANY NATURE WHATSOEVER IN EXCESS OF THE ORIGINAL PURCHASE PRICE OF THIS PRODUCT. ALL WARRANTIES BY MANUFACTURER ARE SET FORTH HEREIN AND NO CLAIM SHALL BE MADE AGAINST MANUFACTURER ON ANY ORAL WARRANTY OR REPRESENTATION.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations of implied warranties, so the limitations or exclusions set forth in this limited warranty may not apply to you. This limited warranty gives you specific legal rights and you may have other rights, which vary from state to state.

Parts, Service and Returns

It is Dansons Inc. policy, that NO pellet appliance be returned to any dealer without prior authorization from Dansons Technical Service Department.

We strongly suggest that if you do need to order any parts or options or require service, that you first deal with your local dealer. Many dealers do stock parts and options. The majority of the parts names can be found within this manual.

If for any reason you do not have a local dealer, Dansons Inc. is proud to offer the best technical and sales

support in the industry. Call TOLL FREE 1-877-303-3134.

Additional Dansons Products

www.louisiana-grills.com

www.countrysmokers.com

Check our website for up to date accessories, options and information!

Glow Boy Home & Shop Heater

www.glowboystoves.com

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Contents Toll Free Technical Support Glowboy 456 Dear Glow Boy Multi-Fuel / Pellet Stove Owner Friendly ReminderTable of Contents Grounded surge-protection unit is recommended Safety PrecautionsDo not unplug the stove if you suspect a malfunction Safety Testing HOW Your Appliance Works Fuel ConsiderationsAutomatic Safety Features Specifications Heating SpecificationsDimensions Electrical SpecificationsPlanning & Installation Check List Placement is decided onNecessary for your stove EssentialPLANNING-EXHAUST Systems Vent Safety PrecautionsPellet Vent Type Determine Venting Size and Distance PLANNING- Exhaust Systems …Step Pellet Vent Termination Figures 7 Vent Termination ClearancesOutside air is Required on ALL Mobile Home Installations PLANNING- Outside AIRThrough The Wall Kits Include Foot Package PART#Stove Placement Clearances Straight InstallationPLANNING- Protection & Clearances Floor Protection RequirementsAlcove Installation Clearances Corner InstallationPLANNING- Protection & Clearances . . . CON’T Power Tools Tools RequiredHand Tools SuppliesINSTALLATION-FREESTANDING Through the WallMobile Home Installation Ceiling and Roof Must be MaintainedFreestanding Installation . . . CON’T Hearth Stove Existing RelineFreestanding Installation . . . C on ’ T Fireplace Insert InstallationFull Chimney Reline Direct Connection BUILT-IN Installation BUILT-IN Insert Installation . . . CON’T Minimum Framing DimensionsTop Clearance Back ClearanceSetting the AIR Inlet Damper Operating InstructionsOpening and Closing the Main Door Seating the Burn GrateBasic Overview Fill the Hopper with FuelOperating in Manual Mode To Start Choose Mode of OperationManual Operation Thermostat On/Off Thermostat Low/High Operating in Thermostat High / LOW Cycle Flashing 3 To Start … con’t After Pushing the Start touch padTrim Pots Fine Tune Adjustments- Factory Settings Auger CycleOperating INSTRUCTION- Lighting Your Appliance OPERATION- Performance Enhancements Giving Your Appliance a TUNE-UPFuel SPECIFICATIONS-WOOD Pellets Fuel Rate Setting…Ash Content LengthFuel SPECIFICATIONS-SHELLED Corn Corn QualityMAINTENANCE-ROUTINE Cleaning Window CleaningDoor & Trim Cleaning Every 2 -3 Days / WeeklyTON, Seasonal or BI-SEASONAL MAINTENANCE- Periodic CleaningExhaust Venting Check and Clean the Hopper Yearly Maintenance Trouble ShootingService Contracts Dansons Customer Service atCont… Fuel feeds into the burnGrate but will not start Burn grate fills with fuelFire burns with a yellow Flame. Fuel builds upBurn grate. Window Gets real dirty quicklyOptional Accessories Limited Warranty Parts, Service and ReturnsExtended Warranty Additional Dansons Products