GE GXRM10G owner manual Before you call for service…

Page 16

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the chart first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

Sounds you might hear

 

Running water from the unit

This is normal.

 

 

to a drain.

 

 

 

 

 

Water has air bubbles

 

Air in system after installation.

Will go away after water runs for a while.

and is cloudy

 

 

 

 

 

 

 

Chlorine taste and/or

 

The ppm of chlorine in your

If the water supply contains more than 2.0 ppm of

odor in the Reverse

 

water supply exceeds maximum

chlorine, additional filtering of the water supply to the

Osmosis product water

 

limits and has destroyed the

Reverse Osmosis is needed. Correct this condition before

 

 

Reverse Osmosis membrane.

doing maintenance on the Reverse Osmosis system.

 

 

 

 

 

 

The prefilter is no longer

Replace the Reverse Osmosis membrane cartridge,

 

 

removing chlorine from

flow control, screen, prefilter and postfilter.

 

 

the water supply.

 

 

 

 

 

Other taste and/or odor

 

High quality product water

This is normal.

 

 

may have a different taste

 

 

 

than what you’re used to.

 

 

 

 

 

 

 

Low water usage.

Completely drain system and allow to refill.

 

 

 

 

 

 

Contamination in product

Use sanitizing procedures.

 

 

water storage.

 

 

 

 

 

 

 

Prefilter and postfilter

Replace the prefilter and postfilter. If taste and odor

 

 

need to be changed and/or

persists, replace the Reverse Osmosis cartridge, flow

 

 

the Reverse Osmosis cartridge

control and screen.

 

 

needs to be changed.

 

 

 

 

 

Water leaking from

 

Drain side of faucet air gap

Inspect and eliminate restriction or plug. It is important

faucet air gap hole

 

(3/8tubing) plugged, restricted

that there are no dips, loops or low spots in the drain line

 

 

or incorrectly connected to the

from the faucet air gap to the drain pipe. Refer to the

 

 

drain point.

Filtration Drain Connection Installations section, for proper

 

 

 

drain connection. If drain line adapter was used as the

 

 

 

drain point, periodic inspection/cleaning is recommended.

 

 

 

 

System makes product

 

This is normal.

Water flow rate will be lower than your regular faucet.

water slowly

 

 

 

 

 

 

 

 

 

Water supply to the Reverse

Increase water pressure, precondition the water, etc.,

 

 

Osmosis system not within

as needed to conform to specification guidelines before

 

 

specifications.

doing maintenance on the Reverse Osmosis system.

 

 

 

 

 

 

Prefilter cartridge plugged

Replace the prefilter and postfilter. If rate does not

 

 

with sediments and/or the

increase, replace the Reverse Osmosis cartridge, flow

 

 

Reverse Osmosis cartridge

control and screen.

 

 

plugged with sediments.

 

 

 

 

 

Faucet light blinking

 

Prefilter and postfilter

Replace filters. Don’t forget to sanitize the system when

 

 

need replacing.

replacing filters.

 

 

 

 

 

 

Timer was not reset when filters

Remove and replace battery in faucet base.

 

 

were replaced.

 

 

 

 

 

Six months have passed

 

Battery may be dead.

Replace battery. NOTE: Replacing battery resets the

and faucet light is not

 

 

six-month timer, so be sure to replace prefilter and

blinking

 

 

postfilter if it is time to do so.

 

 

 

 

 

 

Battery may have been

Any time the battery is removed and reinserted, the

16

 

removed recently.

six-month timer starts over again. Do not remove battery

 

 

unless you wish to restart the timer.

 

 

 

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Contents Osmosis Safety Precautions Instructions Operating InstructionsSpecification guidelines Maximum iron, manganese, hydrogen sulfide ppmContents Included With Product Before YOU BeginBasement Installation Feed WaterDrain Point RO FaucetOptional Home Installation Preferred InstallationFeed Water Supply Installation in a Remote Location Requires additional partFaucet Installation Filtration Drain Connection Installation Option a Basement Access InstallationOption B Drain Line Adapter Installation Faucet Drain Tubing and Water Supply TubingNOW That Your Reverse Osmosis System is INSTALLED…SANITIZE Installation Instructions ″ Black tubing Compression Flownut control Screen Carbon Block Thin Film PolyamideConsumer Support Troubleshooting Tips About the reverse osmosis systemSafety Before you call for service… Parts list General Electric parts catalog REF. no Part Description GXRM10GBLSafety Instructions Troubleshooting Tips Consumer SupportInstructions Safety Instructions GE Reverse Osmosis System WarrantyOne Year La section Française Mesures de sécurité Fonctionnement InstallationNuméro de modèle Numéro de série Fonctionnement Installation Clientèle Conseils de dépannageGuide des spécifications Mesures de sécuritéAvant DE Commencer Outillage ET Matériel Requis Pour L’INSTALLATIONListe DES Composants DE L’APPAREIL Installation Dans UN SOUS-SOL EAU D’ALIMENTATIONPoint DE Vidange Robinet ROInstallation Préférentielle Alimentation D’EAUInstallation À Distance SuiteInstallation DU Robinet Option a Installation DU Système AU SOUS-SOL Raccordements À LA Conduite DE VidangeMise EN Garde Si le système Mise EN Garde Ne pas fermer De fuites Trousse de test d’eau Bloc de charbonInstallation Conseils de dépannage Service à la clientèleAu sujet du système de filtration par osmose inversée SécuritéDe sécurité Service à la clientèle Conseils de Avant d’appeler un réparateurListe de pièces Manuel D’UTILISATION ET D’INSTALLATION Catalogue des pièces de Général ElectricGarantie du système de filtration par osmose inversée de GE Un anSoutien au consommateur Service de réparationsProlongation de garantie Seguridad Operación Instalación La section en EspañolNúmero de modelo Número de serie Servicio al consumidor Solucionar problemas Operación InstalaciónPautas sobre las especificaciones SeguridadAntes DE Iniciar Contenidos Incluidos CON EL ProductoAgua DE Alimentación Punto DE DrenajeGrifo DEL Sistema DE OI Instalación EN SótanoInstalación Preferida Suministro DE Agua DE AlimentaciónInstalación Casera Opcional Instalación Casera Instalación EN UNA Ubicación RemotaInstalación DEL Grifo Opción a Instalación DE Acceso AL Sótano Instalación DE LA Conexión DEL Drenaje DE FiltraciónOpción B Instalación DEL Adaptador DEL Tubo DE Drenaje Tubo DE Drenaje DEL Grifo Y Tubo DE Suministro DE Agua Del tanqueInstrucciones de instalación EN Exceso Cuidado y limpieza del sistema de Ósmosis Inversa Poliamida de película delgadaInstalación Servicio al consumidor Solucionar problemas Sobre el sistema de Ósmosis InversaControl del flujo Sonidos que pueda EscucharDe aire y está turbia Otro sabor y/u olorLista de partes Accesorios opcionalesCatálogo de partes de General Electric NO. REF Parte no Descripción DE LA Parte GXRM10GBLNotas Notas Notas Seguridad Operación Un añoSoporte al consumidor Página Web de GE Appliances Solicite una reparaciónGarantías ampliadas Piezas y accesoriosGE Appliances Website Schedule Service Consumer Support