Breville Troubleshooting Oracle Issues: Solutions for Common Problems

Page 22

TROUBLESHOOTING

TROUBLESHOOTING

Problem

 

Possible Cause

 

What to Do

 

 

 

 

Motor starts but no ground

No coffee beans in bean

Fill bean hopper with

coffee coming from

 

hopper.

 

fresh coffee beans.

grind outlet

Grinder/bean hopper

Remove bean hopper.

 

 

is blocked.

 

Inspect bean hopper

 

Coffee bean may have

 

& grinding burrs for

 

 

blockage. Replace parts

 

 

become stuck in hopper.

 

 

 

 

and try again.

 

 

 

 

 

 

 

 

 

Motor starts but operates

Grinder is blocked

Remove bean hopper,

with a loud ‘racket’ noise

 

with foreign item or chute

 

inspect burrs & remove

 

 

is blocked.

 

any foreign body.

 

 

 

Clean the burrs and grind

 

 

 

 

outlet, see page 35.

 

Moisture clogging

Leave burrs to dry

 

 

grinder.

 

thoroughly before

 

 

 

 

re-assembling. It is

 

 

 

 

possible to use a hair

 

 

 

 

dryer to blow air into the

 

 

 

 

burr area to quicken the

 

 

 

 

drying process.

 

 

 

 

 

Unable to lock bean

Coffee beans obstructing

Remove bean hopper.

hopper into position

 

bean hopper locking

 

Clear coffee beans

 

 

device.

 

from top of burrs.

 

 

 

 

Re-lock bean hopper

 

 

 

 

into position.

 

 

 

 

 

Portafilter overfills

 

Tamping fan was

 

Check that the tamping

 

 

removed for cleaning and

 

fan is in position and

 

 

not replaced.

 

mounted correctly to

 

 

 

 

the drive shaft, see

 

 

 

 

page 35.

 

 

 

 

Emergency stop?

 

 

Rotate the portafilter to

 

 

 

 

the left to stop

 

 

 

 

the auto grind, dose &

 

 

 

 

tamp function.

 

 

 

Unplug power cord

 

 

 

 

from power outlet.

 

 

 

 

There is an alert on the

 

 

See page 25 & 26 for list

LCD eg. 'OVERHEAT

 

 

of alerts.

PLEASE WAIT',

 

 

If problem persists,

'HEATING' etc.

 

 

 

 

contact Breville

 

 

 

Consumer Support.

 

 

 

 

 

42

 

43

 

 

 

Image 22 Breville BES980XL, The Oracle manual Troubleshooting
Contents Breville Consumer Support BES980XLCongratulations On the purchase of your Breville productImportant safeguards Know Breville Assist PlugGrind LCD Removable drip tray With Empty Me! indicatorGrind Size dial Main LCDStainless Steel Conical Burrs Hands Free Automatic GRIND, Dose & TampGrind Size Dial Automatic Hands Free Milk TexturingBefore First USE Installing the Water FilterOperating Machine PreparationAuto Grind Dose & Tamp First USEGrinding Operation Selecting Grind SizePreset Americano Adjusting Milk TemperatureAdjusting Milk Texture Manual OverrideHOT Water Programming Shot VOLUME/DURATIONManual Americano Programmable FunctionsSet Clock Shot TemperatureCleaning Cycle Auto StartTamp SET Advanced FeaturesAmericano Adjust Programming Custom Settings Pre-InfusionAlerts Transporting and storing Grind Coffee Making Tips PreparationPRE-HEATING Automatic Grinding Dosing & TampingInserting the Portafilter Coffee Making Tips & PreparationPurging the Group Head Extracting EspressoCare & Cleaning Coffee Bean Hints & TipsCare & Cleaning Cleaning conical burrsCleaning the Outer Housing & CUP Warming Tray Cleaning the Steam WandCleaning the Filter Basket Steam Wand Spare PartsPrepare for Descale Empty Descale SolutionDescale dESc Begin DescaleFill Boilers Using the Allen KEYFlush Boilers Troubleshooting TroubleshootingIssues with the Auto Start Problem Grinder running continuously Possible CauseProblem Possible Cause What to Do Pumps continue to FeatureMachine is ‘On’ but ProblemBut all settings are Ceases to operateCoffees to TRY Coffees to TRYFélicitations Pour l’achat de votre produit BrevilleBreville Vous Recommande LA Sécurité Avant Tout Importantes Mesures DE SécuritéFaites LA Connaissance Court Cordon ’ALIMENTATIONCadran Select Écran ACL Steam vapeurBuse vapeur froide au toucher Meules Coniques EN Acier Inoxydable MOUTURE, Dosage & Tassage Automatiques Mains LibresCadran DE Grosseur DE Mouture Moussage DU Lait Automatique Mains LibresFonctonnement DE Votre Produit Breville Installation DU Filtre À EAUFonctionnement Avant LA Première UtilisationFonctionnement DE LA Mouture Première UtilisationSélection DE LA Grosseur DE Mouture Régler LA Température DU Lait MOUTURE, Dosage & Tassage AutomatiquesGuide Dextraction Manuel PrioritaireAmericano Préréglé Moussage Automatique DU LaitMoussage Manuel DU Lait Americano ManuelFonctions Programmables Programmer LE VOLUME/DURÉE DE LespressoEAU Chaude Température DE LespressoRéglage DU Tassage Réglage DE LheureDémarrage Automatique Arrêt AutomatiquePréinfusion Fonctions AvancéesDétartrage dESc AlertesTransport ET Entreposage LA Mouture Trucs ET Préparation DU CaféPréchauffage MOUTURE, Dosage Tassage AutomatiquesInsérer LE PORTE-FILTRE Trucs ET Préparation DU CaféPurger LE Groupe Dinfusion Extraire LespressoEntretien & Nettoyage Trucs & Astuces SUR LES Grains DE CaféEntretien & Nettoyage Installer LE Filtre À EAUNettoyer LES Meules Coniques Nettoyer LE Panier Filtre ET LE PORTE-FILTRE Nettoyer LA Buse VapeurPièces DE Rechange DE LA Buse Vapeur Rincer À Leau ClaireÉtape 2 Videz les chaudières Étape 4 Vider la solution de détartrageÉtape 1 Préparation pour le détartrage Étape 3 Débuter le détartrageÉtape 5 Remplir les chaudières Utiliser LA CLÉ AllenÉtape 6 Purger les chaudières Guide DE Dépannage Guide DE Dépannage Pas deau chaude Aucune vapeur niEau chaude Pas de vapeurSuggestions DE Café Suggestions DE Café

The Oracle, BES980XL specifications

The Breville BES980XL, known as The Oracle, is a remarkable espresso machine that combines cutting-edge technology with user-friendly features, making it an outstanding choice for both novice coffee enthusiasts and seasoned baristas. This dual boiler machine offers precise temperature control and pressure management, allowing users to brew café-quality espresso at home.

One of the standout features of The Oracle is its dual boiler system. This design separates the brewing and steaming processes, enabling users to extract espresso and steam milk simultaneously. With independent boilers for both tasks, users can achieve perfect microfoam for lattes and cappuccinos, while also ensuring that espresso is brewed at an optimal temperature for maximum flavor extraction.

The Oracle is equipped with a unique automatic grinding and tamping system. With its integrated conical burr grinder, this machine allows users to grind coffee beans fresh for each shot. This feature is critical, as freshly ground coffee significantly enhances the flavor and aroma of the espresso. Once ground, the machine automatically tamps the coffee puck to the ideal pressure, providing consistency with minimal effort.

Another significant aspect of The Oracle is its advanced PID temperature control. This technology ensures that the brew temperature is precise and stable during extraction, which is key to producing high-quality espresso shots. The temperature is adjustable, allowing users to fine-tune their brew to their preferred taste profile.

The Oracle also prioritizes customization, offering a range of settings to cater to individual preferences. Users can adjust grind size, shot volume, and milk texture to create unique beverages tailored to their liking. The one-touch operation for various coffee drinks makes it convenient to prepare everything from espressos to cappuccinos with ease.

Furthermore, the machine features a stainless steel construction, ensuring durability and longevity. Its sleek design and intuitive interface, complete with an LCD display, provide a modern touch that appeals to aesthetics while enhancing usability.

In summary, the Breville BES980XL, The Oracle, stands out as an exceptional home espresso machine, equipped with an array of sophisticated features such as a dual boiler system, automatic grinding and tamping, PID temperature control, and customizable settings. This combination of technology and user-friendliness makes it a favorite among coffee lovers seeking to elevate their espresso experience.