Siemens HB30D51UC, HB30S51UC manual Before Calling Service, Troubleshooting Chart

Page 42

Service

Before Calling Service

Troubleshooting Chart

Oven Problem

Possible Causes and Suggested Solutions

 

 

 

 

Oven door is locked and will not open,

Turn the oven off at the circuit breaker and wait five minutes. Turn breaker

even after cooling.

back on. The oven should reset itself and will be operable.

 

 

Oven is not heating.

Check circuit breaker or fuse box to your house. Make sure there is proper

 

electrical power to the oven. Be sure oven temperature has been selected.

 

 

Oven is not cooking evenly.

Refer to cooking charts for recommended rack position. Check "Getting the

 

Most Out of Your Appliance" for tips and suggestions.

 

 

Baking results are not as expected.

Refer to cooking charts for recommended rack position. Check "Getting the

 

Most Out of Your Appliance" for tips and suggestions. Adjust oven

 

calibration if necessary. See "Oven Temperature Offset" under "User

 

Settings".

 

 

Food takes longer to cook than expected.

The oven is carefully calibrated to provide accurate results. However, the

 

temperature can be offset if food is consistently too brown or too light. See

 

"Oven Temperature Offset" under "User Settings".

 

 

Food is overcooked.

The oven is carefully calibrated to provide accurate results. However, the

 

temperature can be offset if food is consistently too brown or too light. See

 

"Oven Temperature Offset" under "User Settings".

 

 

Convection Bake/True Convection results

The oven temperature must be manually reduced by 25 ºF if Convection

are not as expected.

Conversion is not activated. Refer to cooking charts and tips for rack

 

positions, cooking times and pan selection. Adjust oven calibration if

 

necessary. See "Oven Temperature Offset" under "User Settings".

 

 

Oven light is not working properly.

Replace or reinsert the light bulb if loose or defective. Touching the bulb

 

with fingers may cause the bulb to burn out.

 

 

Oven light does not turn off.

Check for obstruction in oven door. Check to see if hinge is bent.

 

 

Oven is not self-cleaning properly.

Allow the oven to cool before running self-clean. Always wipe out loose

 

soils or heavy spillovers before running self-clean. If oven is badly soiled,

 

set oven for the maximum self-clean time.

 

 

Clock and timer are not working properly.

Make sure there is electrical power to oven.

 

 

"E" and a number appears in display and

This is a fault code. Follow the instructions in the display.

control beeps.

If the code remains or there are no instructions in the display, press INFO

 

to display more information (if applicable) and to turn off the beep.

 

If the code is still displayed, write down the fault code number, turn off the

 

oven, and call Service.

 

 

With a new oven there is a strong odor

This is normal with a new oven and will disappear after a few uses.

when oven is turned on.

Operating the self-clean cycle also "burns-off" the smell more quickly.

 

 

Control does not react when a key is

Be sure that surface is clean and dry. Touch the center of the touch key.

touched.

Use the flat part of your finger.

 

 

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Contents Built-in Oven Table of Contents Cleaning and Maintenance ServiceAbout This Manual How This Manual is OrganizedSafety Important Safety InstructionsProper Installation and Maintenance Fire Safety Burn Prevention Do not Touch Heating Elements or Interior Surfaces of OvenChild Safety Cleaning SafetyCookware Safety Parts Parts and AccessoriesGetting Started Cooling FanProbe AccessoriesConvection Fan Oven Bottom Flat RackInserting Rack Inserting Flat Rack into OvenRemoving Flat Rack from Oven Cooking Mode Touchpads Slider ControlPreheat Monitor Before Using the Oven for the First Time Operation Basic FeaturesTurning the Oven On and Off Setting the Clock About the ApplianceTo change a running timer TimerTo set the Timer To set the clockHeating Time Limitation Setting the Cooking Mode and TemperatureTo set the cooking mode and temperature Panel LockSpecial Features Fast PreheatCook Time To set the stop time Stop TimeBake 350 Cook Time 0100 Stop Time 1130 Press Start to begin Bake 350 Cook Time 0030 Stop Time 1130 Press Start to beginCookWiz 1030 am CookWiz Category Program Rack Position Weight lbs CasseroleTo set the cookWiz One Rack Press Start to beginSabbath Mode To set Sabbath ModeTo set the probe ProbeInserting the probe 1030 am Bake400 Probe160 Press Start to beginUser Settings Menu item DescriptionGeneral Tips Pan PlacementGetting the Most Out of Your Appliance Aluminum FoilBake Convection BakeCondensation Convection Bake Chart Food Item Rack Position Temperature Time CakesAuto Convection Conversion Food Item Rack Position Temp Time Racks Cakes Auto Convection Conversion True Convection ChartTrue Convection Cream PuffsPie Chart PiePizza RoastConvection Roast Chart Convection RoastPoultry Food Item Rack Weight Oven Time Internal Pos LbsBroil LambConvection Broil Broil ChartFood Item Rack Broil Internal Time Pos Setting Side BeefConvection Broil Chart Speed ConvectionWarm Speed Convection ChartProof Food Item Rack Position Temp Time Frozen FoodDehydrate Chart DehydrateHerbs Self-Clean Cleaning and MaintenanceCleaning Avoid These CleanersCleaning Guide Part RecommendationsTo replace the halogen bulb on the oven ceiling MaintenanceReplacing an Oven Light To replace the halogen bulb on the oven sidewallRemoving the Oven Door To remove the oven door To replace the oven doorTroubleshooting Chart ServiceBefore Calling Service Oven Problem Possible Causes and Suggested SolutionsData Plate Statement of Limited Product Warranty How Long the Warranty LastsWarranty Exclusions Page