GE GXCF20E, GXCF20FBB Chiller models only, Vibration or rattling, Slight vibration, Is normal

Problem	Possible Causes	What To Do
Water dispenser is noisy	Water dispenser is uneven.	• Make sure the water is installed on a level floor or counter
		strong enough to support it when fully loaded.
	Bottle making a gurgling noise	•This is normal.
	as water fills the tanks.
	Hot water boiling sound.	•This is normal.
	Dispenser or water bottle shakes	•This is normal.
	when the cooling system cycles off.
Chiller does not operate	Chiller is not on.	• Turn the Cold (Blue) power switch on.
(chiller models only)
	Water dispenser is unplugged.	• Push the plug completely into the outlet.
	The fuse is blown/circuit	• Replace fuse or reset the breaker.
	breaker is tripped.
Vibration or rattling	Water dispenser is on	• Use shims to level the unit.
(slight vibration	an uneven surface.
is normal)

Compressor/motor operates (blue light on) for long periods or cycles (chiller models only)

Often occurs when large	• This is normal.
amounts of food are placed
in cooler.
Door left open.	• Check to see if package is holding door open.
Hot weather or frequent	• This is normal.
door openings.

Compressor/motor operates (blue light on) for long periods or cycles (all models)

Normal when unit is first	• Wait 24 hours for the unit to completely cool down.
plugged in.
Not enough clearance	• Make sure there is enough air circulation around
from the wall.	the unit.
Water system overfilled.	• Dispense water from the cold faucet until air is released
	into the bottle.

Chiller compartment	Door left open.	• Check to see if package is holding door open.
too warm
(chiller models only)
Compartment/cold water	Low ambient temperature.	• Place units in room temperature environment.
too cold/frozen
Chiller compartment has	Foods transmitting odor	• Foods with strong odors should be tightly wrapped.
odor (chiller models only)	to chiller.	• Keep an open box of baking soda in the unit; replace every
		three months.
	Interior needs cleaning.	• See Care and cleaning.
Moisture forms on outside	Not unusual during periods	• Wipe surface dry.
of chiller compartment	of high humidity and/or	• Operate unit in temperature- and humidity-controlled location.
(chiller models only)	temperature.	• Place unit in tray to contain moisture accumulation.
Moisture collects inside	Too frequent or too long	• Minimize time door is open.
chiller compartment	door openings.	• Wipe surface dry.
(in humid weather, air		• Empty internal drip tray.
carries moisture into		• Operate unit in temperature- and humidity-controlled location.
chiller compartment		• Place unit in tray to contain moisture accumulation.
when door is opened)
(chiller models only)

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