Mitel 5540 manual

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NOTICE

The information contained in this document is believed to be accurate in all respects but is not warranted

by Mitel Networks™ Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.

No part of this document can be reproduced or transmitted in any form or by any means - electronic or mechanical - for any purpose without written permission from Mitel Networks Corporation.

Mitel Networks is a trademark of Mitel Networks Corporation.

Other product names mentioned in this document may be trademarks of their respective companies and are hereby acknowledged.

NOTICE TO CANADIAN CUSTOMERS

This Class A digital apparatus complies with Canadian ICES-003.

NOTICE TO U.S. CUSTOMERS

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Changes or modifications not expressly approved by Mitel Networks™ Corporation may void the user’s right to operate the equipment.

Mitel 5540 IP Console User Guide (for Mitel Communications Director (MCD))

October 2009

®, ™Trademark of Mitel Networks Corporation. © Copyright 2009, Mitel Networks Corporation All rights reserved.

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Contents IP Console Page Table of Contents IiiPlacing Calls Using System Functions Reference Mitel 5540 IP Console User GuideGetting Started Mitel 5540 IP Console User Guide Conventions Using this GuideIntroduction IntroductionConsole Components About the ConsoleBefore you begin Corded Handset and Headset Ports About the ConsoleDialpad keys Fixed KeysSoftkeys Console DisplayAdjusting the Handset and Headset Receiver Volume Adjusting the ConsoleAdjusting the Ringer Volume Adjusting the Contrast ControlTurning the Console Bell Ringer Off/On Adjusting the Display BrightnessSwitching to Night/Day Service Programming Firmkeys Setting the Console LanguageChanging the Attendant Present/Absent Status Press Function Press Att Function Press LanguagePress Save To program FirmkeysPress Function Press Att Function Press Firmkeys Using a Cordless Headset with the Console Connecting the Cordless HeadsetUsing the Cordless Headset for Operational Mode Using a Cordless Headset with the ConsoleUsing the Cordless Headset for Training Mode Powering the Console Answering Calls Using a Cordless HeadsetMaking Calls Using a Cordless Headset Guidelines for Cordless Headset OperationMitel 5540 IP Console User Guide Call Handling Mitel 5540 IP Console User Guide Answering Calls Answering CallsNew Call Indication Recall Redial Ldn 1, Ldn 2, ... Ldn 6 in positions F2-F7Misdialed Numbers When Multiple Calls are WaitingTransferring Calls To transfer a callReaching an Extension with an Advisory Message Placing CallsPlacing a Call on Hold Placing CallsTo retrieve a call on hold To access the five Hold slots available on the softkeysHold Recall To retrieve a call at a softkey Hold slotStacked Hold Setting up Conferences and Call SplittingSetting up Conferences and Call Splitting To answer a No Answer recall Answering RecallsAnswering Intercepts to the Console Press Answer or RecallPaging from the Console Paging from the ConsolePA Paging To page someone to pick up a call on hold at the consolePress Set Extension PagingCall Park Placing Ringing or Paging Intercom Calls Setting and Canceling Do Not Disturb on an ExtensionPlacing Ringing or Paging Intercom Calls Press ReleaseRedialing the Last Number Setting and Canceling Message Waiting on an ExtensionOverriding Busy or Do Not Disturb Press RedialTo use Phonebook to look up an extension user PhonebookPhonebook Press LookupPress Serial Call Setting up a Serial CallTo set up a serial call while connected to an outside call Flashing on Trunks Using Tone SignalingAnswering a Call with Night Service Enabled Last Call Retrieve Using Directed Call PickupMultiple Console Operation Inter-Console Calls and TransfersVoice mail Centralized Attendant Service CASCentralized Attendant Service CAS Mitel 5540 IP Console User Guide Using System Functions Mitel 5540 IP Console User Guide To read an alarm message Viewing System Alarm InformationViewing System Alarm Information Press FunctionTo read a 911 Emergency Call alarm message Viewing 911 Call AlarmsEmergency Call Notification and Cordless Headsets Press Function Press Att Function Press Date/Time Setting System Date and TimeSetting System Date and Time Press Set TimeTo set or cancel Call Forwarding on an extension Canceling Call ForwardingCanceling Do Not Disturb Press Function Press Identity Displaying the Console IdentityDisplaying the Console Identity Mitel 5540 IP Console User Guide Using Extension Functions Mitel 5540 IP Console User Guide Setting/Canceling Call Forwarding Viewing Extension StatusPressEnter Press No Disturb Setting/Canceling Do Not DisturbSetting/Clearing Message Waiting To set or clear Message Waiting on an extensionSetting/Clearing Advisory Messages Setting/Clearing Advisory MessagesClearing All Features Press Set Up MsgTo busy out an extension Taking an Extension Out of ServicePress Enter Press Clear Feat Press Exit Press Enter Press Busy RtsUsing Trunk Functions Mitel 5540 IP Console User Guide Viewing Trunk Status Viewing Trunk Group Busy StatusPress Trunk Groups To view a trunk group by specifying the trunk access codeTo check the status of trunk groups To view the status information of a specific trunk groupAccessing Specific Trunks Accessing Specific TrunksTaking a Trunk Out of Service Press Att AccessMitel 5540 IP Console User Guide Hotel/Motel Features Mitel 5540 IP Console User Guide To display or change data for a room Displaying and Changing Room DataDisplaying and Changing Room Data Listing/Counting Rooms by Occupancy and Condition Status To list all rooms by occupancy and condition statusTo change a room’s occupancy and condition status Changing Room Occupancy and Condition StatusChanging Room Occupancy and Condition Status Press StatusTo check in or check out a guest Setting/Canceling Wake-up CallsChecking-In/Checking-Out Press Check-in or Check-out Press Enter Press ExitBlocking Room-to-Room Calls Setting Room Call RestrictionsSetting Room Call Restrictions Press Enter Press Wake-UpMonitoring Guest Rooms Displaying/Clearing a Message RegisterTo print a report Printing ReportsPrinting Reports Mitel 5540 IP Console User Guide Reference Mitel 5540 IP Console User Guide Telephone Directory Telephone DirectoryClass of Service/Restriction Console Display Abbreviations Console Display AbbreviationsAdvisory Messages for Display Telephones Glossary GlossaryPabx Private Automatic Branch Exchange Trunk Identification Trunk IdentificationMitel 5540 IP Console User Guide Index IndexIndex Index
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5540 specifications

The Mitel 5540 is a powerful and versatile communication device designed for businesses looking to enhance their telecommunications capabilities. As part of Mitel’s extensive portfolio of unified communications solutions, the 5540 provides a wealth of features that cater to both small teams and large enterprises.

One of the main features of the Mitel 5540 is its robust call handling capabilities. With support for multiple lines, users can manage numerous calls efficiently while leveraging call waiting, transfer, and conferencing functionalities. The device also includes programmable keys, enabling quick access to frequently used features and contacts, which streamlines everyday communications.

The Mitel 5540 is built with advanced technologies that enhance user experience. It supports Voice over IP (VoIP), allowing for high-quality voice calls over the internet, reducing costs associated with traditional phone lines. Furthermore, the device is compatible with various Mitel solutions, such as MiCloud and Mitel’s UC capabilities, providing seamless integration into existing systems. This makes the Mitel 5540 an excellent choice for organizations looking to unify their communication strategies.

Another impressive characteristic of the Mitel 5540 is its intuitive user interface. The device features a clear, backlit display that makes navigation easy, even in low-light conditions. This is complemented by ergonomic design elements, ensuring that users can operate the device comfortably during long hours.

The Mitel 5540 also places a strong emphasis on security. With encryption support for VoIP calls and advanced authentication features, businesses can rest assured that their communications are protected from unauthorized access.

In addition, the device supports various connectivity options, including Ethernet and Wi-Fi, enabling flexibility in deployment across different work environments. Its scalability means that businesses can easily add more devices as they grow, making it a future-proof investment.

In summary, the Mitel 5540 stands out as a feature-rich communication solution that combines advanced technology, user-friendly design, and robust security. With its ability to enhance collaboration and streamline communications, it is an ideal choice for organizations aiming to improve their productivity and connectivity.
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