SERVICE DIAGNOSIS
The following diagnosis is only to be used as a guide to qualified service personnel. Keating recommends that you use a qualified service company. Call
TROUBLESHOOTING CHART
PROBLEM | PROBABLE CAUSE | SOLUTION |
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Constant pilot won’t light. | a. Gas isn’t turned on. | a. Turn manual gas valve on. If using |
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| flexible connector with quick |
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| disconnect, make sure quick disconnect |
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| is completely engaged. |
| b. Clogged constant pilot tubing. | b. Turn fryer and manual gas valve off. |
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| Clean tubing. |
| c. Constant pilot valve isn’t turned on. | c. Turn constant pilot valve on and adjust |
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| pilot flame height to 3/8” to 1/2” flame. |
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Runner pilot tube won’t light. | a. Gas isn’t turned on. | a. Turn manual gas valve on. If using |
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| flexible connector with quick |
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| disconnect, make sure quick disconnect |
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| is completely engaged. |
| b. No electricity to fryer (BB & TS models). | b. Plug fryer into approved outlet. |
| c. Gas valve knob in incorrect position | c. Rotate gas valve knob to pilot position. |
| (AA & CMG models). | Depress and hold for 30 seconds. |
| d. | d. Push |
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| control panel. |
| e. Clogged runner pilot orifice(s). | e. Turn fryer and manual gas valve off. |
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| Clean orifice(s) and other parts as |
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| necessary. |
| f. Drain valve isn’t pushed in completely | f. Push in and latch drain valve handle to |
| (fryers with | activate rear drain safety switch. Turn off |
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| fryer & turn back on. |
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Runner pilot won’t stay lit. | a. Low gas supply or pressure. | a. Verify if size of incoming gas line to fryer |
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| and manifold gas pressure are |
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| adequate. |
| b. Dirty runner pilot tube or pilor orifice(s). | b. Turn fryer and manual gas valve off. |
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| Clean orifice(s) and pilot tube. |
| c. Low pilot flame height. | c. Adjust pilot flame height. |
| d. Flame switch control is faulty | d. If it takes more than 60 seconds for pilot |
| (BB & TS models). | to stay lit, replace flame switch control. |
| e. | e. Push |
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| control panel. |
| f. Exhaust problems or drafts in kitchen. | f. Install or adjust flue restrictors. If problem |
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| persists, contact your HVAC |
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| representative. |
| g. Thermopile or gas valve is faulty | g. Perform millivolt tests. Replace faulty |
| (AA & CMG models). | thermopile or gas valve. |
| h. Delayed ignition. | h. See diagnosis on page 14. |
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