GE 04-09 JR Before you callfor service…, Troubleshooting Tips Consumer Support, Instructions

Page 53

Before you callfor service…

GEAppliances.com

TroubleshootingTips

Savetime and money! Reviewthe chartson the following pages first and you may not need to callfor service.

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Top burners do not light

 

Plugon rangeis not completely

• Make sureelectrical plug is plugged into a live,properly

or do not burn evenly

 

inserted in the electricaloutlet.

grounded outlet.

 

 

 

 

 

 

 

Burner hole or slitson the side

• Remove the burner caps and clean them. Check and

 

 

of the burner may be clogged.

clean the electrode area for burned-on food or grease.

 

 

 

 

See the Care and cleaning of the range section.

 

 

 

 

 

 

 

Improper burner assembly.

• Make surethe burner parts are installed correctly.

 

 

 

 

See the Care and cleaning of the range section.

Safety Instructions Operating

Surface burners light

The oven gas shut-off valve

but oven does not

may have accidentallybeen

 

moved during cleaning or

 

moving.

To check the ovengas shut-off valve, remove the drawer (see the Care and cleaning of the range section) Remove the rear access panel by unscrewing the thumb screws in the upper left and right corner.Look for the gas shut-off lever at the back of the range.

Instructions

Lever is

shown closed.

PULL TO OPEN.

Thumb screws

Burner flames very

Improper air to gas ratio.

• If range is connected to LP gas, contact the person

 

large or yellow

 

 

who installed your range or made the conversion.

 

 

 

 

 

 

Control signals after

Youforgot to enter a bake

• Touch the BAKE pad and desired temperature or the

 

entering cooking time

temperatureor cleaning time.

SELFCLEAN pad and desiredclean time.

 

or start time

 

 

 

 

 

 

 

 

 

Food does not bake

 

Ovencontrolsimproperly set.

• See the Using the upper oven section.

 

or roastproperly

 

 

 

 

 

Rack position is incorrect.

• See the Using the upper oven section.

 

in the upper oven

 

 

 

 

 

 

 

 

Incorrect cookware or cookware

• See the Using the upper oven section.

 

 

 

of improper size being used.

 

 

 

 

 

 

 

 

 

Oven thermostatneeds

• See the Adjust the upper oven thermostat—

 

 

 

adjustment.

Do it yourself! section.

 

 

 

 

 

 

 

 

Clock not set correctly.

• See the Using the clock and timer section.

 

 

 

 

 

 

 

 

Aluminum foil used improperly

• See the Care and cleaning of the range section.

 

 

 

in the oven.

 

 

 

 

 

 

 

 

 

Oven bottom not securely

• See the Installation Instructions section.

 

 

 

seated in position.

 

 

 

 

 

 

 

Burners do not light

 

Gas/Control Lockoutfeature

• Allow the range to cool down and touch and hold the

 

 

 

is activated.

GAS/CONTROL LOCKOUT pad (on some models) for

 

 

 

 

3 seconds until LOC disappears fromthe display.

 

 

 

 

 

 

 

 

Plugon range is not

• Makesure electrical plug is plugged into a live,properly

 

 

 

completely inserted in the

grounded outlet.

 

 

 

electrical outlet.

 

 

 

 

 

 

 

 

 

Gas supply not connected

• See the Installation Instructions section.

 

 

 

or turned on.

 

 

 

 

 

 

 

 

 

A fusein your home may be

• Replace the fuse or reset the circuit breaker.

 

 

 

blown or circuit breaker tripped.

 

 

 

 

 

 

 

 

 

Burner parts not replaced

• See the Care and cleaning of the range section.

53

 

 

correctly.

 

 

Troubleshooting Tips Consumer Support

Image 53
Contents Write the model and serial numbers here Model # Serial # Safety InstructionsWhat to do if YOU Smell GAS GEAppliances.com Safety Instructions Operating InstructionsTroubleshooting Tips Consumer Support Consumer Support Operating Instructions Safety InstructionsInstallation Instructions Safety Surfaceburners Safety InstructionsLoweroven Drawer Operating Installation Instructions Instructions Safety InstructionsSupport Troubleshooting TipsSafety Usingthe gas surface burnersInstructions Installation Instructions OperatingSafety Instructions Using the griddleHow to Insert the Griddle Using the GriddleInstructions Operating Instructions Using the gas surface burnersTroubleshooting Tips If your oven was set for a timed oven operation Using the upperoven controlsOperating Instructions Safety Instructions Instructions Usingthe upper ovenBefore you begin… Upper Oven VentOperating Using the upperovenInstallation Instructions Tips HI Broil How to Set the Upper Oven for Broiling-Close the oven doorBroiling Guide Troubleshooting Using the clock and timerInstructions Safety Operating Instructions Using the timedbaking Roasting featuresupperovenonlyHow to Set a Delayed Start and Automatic Stop How to Set the Upper Oven For Roasting When Using the Probe Using the probeOperating Instructions Safety Convection Roast Using the convection ovenConvection Bake How to Set the Upper Oven for Convection Baking or Roasting Installation Instructions Troubleshooting TipsCookware for Convection Cooking Multi-Rack BakingTouch the Convectionroast pad Convection Roasting Guide How to Set an Immediate Start and Automatic Stop Using the timedconvection Baking features upper ovenonlyFahrenheit or Celsius Temperature Selection Special features of yourupperoven controlHour Shut-Off Tones at the End of a Timed CycleGas/Control Lockout on some models To turn off this featureHour, 24-Hour or Clock Blackout Auto Recipe ConversionHow to Exit the Sabbath Feature Using the Sabbath Feature.on some modelsHow to Set for Regular Baking/Roasting Type of margarine will affectbaking performance Adjustthe upperoven thermostat-Do it yourselfTo Adjust the Thermostat To Use the Lower Oven Drawer Using the lowerovendrawerAdjust the oventhermostat-Doit yourself How to Set the Upper Oven for Cleaning Usingthe self-cleaningupper ovenBefore a Clean Cycle After a Clean Cycle Using the self-cleaningupperovenHow to Delay the Start of Cleaning Sealed Burner Assemblies Care and cleaning of the rangeBurner Caps and Heads Care and cleaningof the rangeCooktop Surface Tips Consumer SupportBurner Grates Griddle Griddle PrecautionsStainless Steel Surfaces on some models ProtectingTo clean the outside of the door To clean the insideof the doorLift-Off Oven Door Oven Heating ElementsRemovable Lower Oven Drawer Pan Removable Lower Oven DrawerGlass Window To remove the drawer To replace the drawerLower Control Panel and Knobs Oven Air VentsUpper Control Panel Oven Racks and Drawer Racks Oven Light ReplacementTo remove Do not remove any screws to remove the coverInstructions Installation Installation of the rangeIf you smell gas Read these instructions completely and carefullyOperating Instructions Installationof the rangeInstallation Instructions Dimensions and Clearances Tools YOU will Need Operating Instructions SafetyRecommended Gas Pipe Outlet Locations Gas Supply RequirementsProvide Adequate Gas Supply Provide Proper Electrical Supply Electrical Power Supply RequirementsRecommended Electrical Outlet Locations Wall MountedRigid Pipe Hookup Options Flexible Connector HookupConnect the Range to the Gas Supply Do not discard these screws Using an Existing Nema 14-50R ReceptacleReplace the Power Cord Optional Wire Power Cord Installation Option Wire Conduit Installation Option Wire used, location and enclosure Troubleshooting Replace the Wire CoverSplices, etc., must conformto good wiring Tips ConsumerAssemble Surface Burners OperatingSeal the Openings Check Ignition of Surface Burners Safety Instructions OperatingQuality of Flames Level the RangeWhen All Hookups Are Completed Anti-Tip Device InstallationTroubleshooting Tips Consumer Support Before you callfor service…Problem Possible Causes What To Do InstructionsConsumer Support Troubleshooting Tips Before you call for service…Operating Instructions Safety Instructions Installation Safety Instructions Operating Instructions Installation Before you call for service… Looking For Something More? AccessoriesInstructions Ownership Registration Page Page GE Will Replace Instructions Safety InstructionsWhat GE Will Not Cover For The PeriodMabe Will Replace GE Dual FuelRangeWarranty.For customers in CanadaWhat Mabe Will Not Cover For The PeriodOfGE Appliances Website Consumer Support
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Manual 64 pages 54.85 Kb

183D5580P249, 49-85167-1, 04-09 JR, C2S980 specifications

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