John Lewis JLBIDO913 instruction manual What to do if…, Problem

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What to do if…

Warning! Repairs to the appliance must only be carried out by qualified service engineers. Considerable danger to the user may result from improper repairs.

In the case of misuse the visit by the Customer Care Department technician or the repair may be chargeable, even during the warranty period.

Information for appliances with metal fronts:

Due to the appliance's cool front, when the door is opened during or shortly after baking or roasting, there may be condensation of the inner glass panel for a short while.

Please carry out the following checks on your appliance before calling a Service Engineer. It may be that the problem is a simple one which you can solve yourself without the expense of a service call.

In-guarantee customers should make sure that the checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for in-guarantee service calls.

Problem

The grill, ovens and timer do not work.

The grill does not work or cuts out after being used for a long period of time.

The indicator neons are not working correctly.

The oven is not cooking evenly.

The oven light fails to illuminate.

Possible Solution

Check that the appliance has been wired in to the appliance supply and is switched on at the wall.

Check that the main appliance fuse is working.

If you have checked the above: Allow the appliance to cool for a couple of hours. The appliance should now be working normally.

Ensure the cooling fan is running when the grill is on. If the cooling fan fails, the grill will not operate correctly. Contact your local service force centre.

Leave the grill door open and allow the grill to cool. After a couple of hours check that the grill works as normal

Check that you have selected only the function you require. Ensure all other controls are in the off position.

Check that the appliance is correctly installed and is level.

Check that the recommended temperatures and shelf positions are being used.

The oven light bulb may need replacing.

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Contents JLBIDO913 Installation Safety informationChild safety Cleaning and maintenance During useAlways use oven gloves to remove and place food in the oven Never line any part of the appliance with foilContents Product description General overviewControl Panel Overview Main ovenOven accessories Before first useRating plate Preparing to use your applianceControl panel indicator neons Setting the TimeInitial Cleaning Cooling fanOperation Top ovenDouble oven operation Selecting an ovenPage Heat indicator Residual heat indicatorCooling fan Oven has the following functionsMain oven Always grill with oven door closedClock Functions CountdownCook time End timeCook time and End time combined Changing the TimeChild safety device Keep WarmTips, tables and advice Oven switches itself off when the oven temperature isUsing the appliance after an automatic cut-out Oven Automatic cut-outRoasting Cake in cake tin, e.g. oven level Tray, e.g. oven levels 1Food should be turned over during cooking as required Hints and tips when using the grillHints and tips when using the top oven Hints and tips when using fan cooking Hints and tips when defrostingTop Oven Full Width Grilling Always cook thoroughly immediately after thawingTop Oven Conventional Cooking FoodFood Temperature Approx Cook Time Shelf Position Mins Main Oven Fan Grilling BeefPork VealMain Oven Full Width Grilling LambGame PoultryMain Oven Fan Cooking Meat Care and cleaning Main Oven Conventional CookingRemoving the side rails Catalytic cavity cleaning selected models onlySide rails Replace the side rails Replacing the oven light bulb/ Cleaning the glass coverOven back lamp for selected models only Refit the glass cover Oven door glassRemoving the glass door panels Close the oven door to the first open position approx Cleaning the glass door panelsReplacing the glass door panels Cleaning materials Cleaning the outside of the appliance Cleaning inside the grill and oven compartmentsCleaning the doors Cleaning between the outer and inner door glassProblem What to do if…Oven fan is noisy Oven temperature is too high or too low Installation Combined with appliances from the same manufacturer888 866 548 Electrical Installation Important! House CircuitDisposal Packaging materialRepairs after sales service Spare parts0844 871 0870 010Addington Way, Luton Bedfordshire LU4 9QQ +41 62 88 99 Industriestrasse 10, CH-5506 Page Page Page 892930026-I-102009
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