Marvel Industries 61ARMBBOL manual Troubleshooting Your Refrigerator, Before You Call for Service

TROUBLESHOOTING YOUR REFRIGERATOR

Before You Call for Service	•
If the unit appears to be malfunctioning, read through this
manual first. If the problem persists, check the trouble-
shooting guide below. Locate the problem in the guide and
refer to the cause and its remedy before calling for service.	•
The problem may be something very simple that can be
solved without a service call. However, it may be required
to contact your dealer or a qualified service technician.
If Service is Required:	•

•If the product is within the first year warranty period please contact your dealer or call AGA MARVEL Cus- tomer Service at 800.223.3900 for directions on how to obtain warranty coverage in your area.

•If the product is outside the first year warranty period,

AGA MARVEL Customer Service can provide recom- mendations of service centers in your area. A listing of authorized service centers is also available at www. agamarvel.com under the service and support section.

Electrocution Hazard - Never attempt to repair or per- form maintenance on the unit until the main electrical power has been disconnected. Turning the unit control "OFF" does not remove electrical power from the units wiring.

In all correspondence regarding service, be sure to give the service number, serial number, (see page 3) located on your product’s serial plate, and proof of purchase.

Try to have information or description of nature of the problem, how long the unit has been running, the room temperature, and any additional information that may be helpful in quickly solving the problem.

Table D is provided for recording pertinent information regarding your product for future reference.

For Your Records

Date of Purchase

Dealer’s name

Dealer’s Address

Dealer’s City

Dealer’s State

Dealer’s Zip Code

Appliance Serial Number

Appliance Service Number

Date Warranty Card Sent (Must be within 10 days of purchase).

Table D

Problem		Possible Cause		Remedy
Unit not cold enough.	• Control set too warm.		• Adjust temperature colder. Allow 24 hours
	• Content temperature not stabi-			for temperature to stabilize.
Adjust temperatures (See "Set		lized.	• Allow temperature to stabilize for at least
the desired temperature" on	• Excessive usage or prolonged			24 hours.
page 6).		door openings.	• Airflow must not be obstructed to front
	• Airflow to front grille blocked.			grille. See "clearances" on
				page 4.
			• Check door alignment and/or adjust or
	• Door gasket not sealing prop-			replace door gasket.
		erly.
Unit too cold.	• Control set too cold.		• Adjust temperature warmer. (See page 6,
				"set the desired temperature"). Allow 24
Adjust temperatures (See "Set				hours for temperature to stabilize.
the desired temperature" on	• Door gasket not sealing prop-		• Check door alignment and/or adjust or
page 6).		erly.		replace door gasket.
No interior light in cabinet.	• Light bulb burned out.		•	Replace light bulb.
Light will not go out when door is	• Door not activating light switch.		• Verify cabinet is level, refer to page 4 for
closed.				leveling instructions.
			• Verify the door is aligned properly, refer to
				page 17 for instructions.
Noise or Vibration.	•	Unit not level.	• Level unit, see "Leveling Legs" on page 4.
Unit will not run.	•	Unit turned off.	• Turn unit on. See "Start your Appliance"
				on page 6.
	• Power cord not plugged in.		• Plug in power cord.
	• No power at outlet.		•	Check house circuit.

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