Requesting Assistance or Service
Before calling for assistance or service, please check ‘Troubleshooting” on pages
1. lf you need assistance* . . .
Call Whlrlpool Consumer Asslstance Center tobphone number. Dlal
wIn the U.S.A.:
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and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appfiince or, if service is necessary, recommend a qualifii service company in your area.
If you prefer, write to:
Mr. Willllm Clark
&nsumer Assistance Representative whiicorporatbn
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
2. If you need service* . . .
Whirlpool has a nationwide network of authorized Whirlpool service
q companies. whirlpool senke SERVICE techniiians are trained to fulfill
the product warranty and provide
anywhere in the United States. To locate the authorized Whklpool service company in your area, call our Consumer Assiiance Center telephone number (see Step 1) or bok in your telephone directory Yellow Pages under:
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muoq | WWCE | L REPAM | DRYER& | MRncE | L REPM |
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Ammrkdwmpoora |
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3.If you need FSP
replacement parts . . .
FSP is a registered trademark of Whirlpool Corporation for qualii parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool@ appli- ance. FSP replacement parts will fd right and work right, because they are made to
the same exacting specifiitbns used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, refer to Step 2 or call the Whirlpool Consumer Assistance Center number in step 1.
4.If you are not satisfied with how the problem was solved . . .
l Contact the Major Appliance Consumer Action Program (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.
l Contact MACAP only when the dealer, authorized servicer, and Whirlpool have failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chiigo, IL 60606
l MACAP will in turn inform us of your action.
*When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 3.) This information will help us respond properly to your request.
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