FlavorFusion® Training Manual
Dispenser Troubleshooting
Symptom | Cause | Remedy |
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Blown fuse or circuit | Short circuit in electrical wiring | Repair Wiring |
breaker |
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| Inoperable agitator motor (shorted | Replace gear motor |
| motor) |
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Agitator does not | No power | Restore power or plug in unit |
turn |
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| Improperly installed upper ice chute | Check the upper ice chute assembly for |
| assembly (Reed switch is not being | proper assembly and operation |
| activated) |
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| Inoperable reed switch | Replace reed switch |
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| Electrical board driver circuit is | Replace main control board |
| defective |
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| Gear motor has open circuit | Replace gear motor |
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| Reed switch is not activated Improper | Check to make sure tongue of upper |
| assembly of upper ice chute to lower | chute engages into the back of the |
| chute. | lower chute, ensure upper chute |
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| engages outside the lower chute, and |
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| snap front of chute into place. |
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| Broken wire in the | Repair of replace |
| leading to the reed switch |
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| Bad connection at main control board, | Repair connection or replace |
| J3, pins 2 &3 | harness |
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Ice dispenses | Ice gate mechanism is stuck in open | Inspect gasket for proper position. |
continuously | position | Examine gate plate to see if it slides |
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| freely behind the lower ice chute. |
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| Stuck or bent ice lever (does not allow | Examine ice dispense lever to see if it is |
| gate to close and open reed switch) | bent. |
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Slushy ice or water | Blocked drains in cold plate | Remove access covers in cold plate |
in hopper |
| cover & inspect/clean drains |
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| Poor ice quality due to water quality or | Correct water quality or repair ice maker |
| ice maker problems |
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Beverage does not | No 24VAC to valves | Restore 24 VAC to valves |
dispense |
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| No CO2 pressure | Restore CO2 pressure |
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Beverage is too | Valve brix requires adjustment | Adjust valve brix |
sweet |
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| Carbonator is not operating | Repair carbonator |
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| No CO2 in carbonator | Restore CO2 pressure in carbonator |
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Publication Number: TP01070 | - 16 - | © |