GE J2B915 Before you call for service…, Problem Possible Causes What To Do

Page 52

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

 

 

 

Top burners do not light

Plug on range is not completely

• Make sure electrical plug is plugged into a live, properly

or do not burn evenly

inserted in the electrical outlet.

grounded outlet.

Burner hole or slits on the side • Remove the burner heads and caps and clean them

of the burner may be clogged. with a sewing needle or twist-tie. Make sure you do not enlarge the holes. Check and clean the electrode area for burned-on food or grease. See the Care and cleaning of the range section.

 

Improper burner assembly.

• Make sure the burner parts are installed correctly.

 

 

See the Care and cleaning of the range section.

 

 

 

Surface burners light

The oven gas shut-off valve

• To check the oven gas shut-off valve, remove the

but oven does not

may have accidentally been

warming drawer (see the Care and cleaning of the

 

moved during cleaning or

range section) and look for the gas shut-off lever

 

moving.

at the back of the range.

Lever is

shown closed.

PULL TO OPEN.

Burner flames very

Improper air to gas ratio.

• If range is connected to LP gas, contact the person

large or yellow

 

 

who installed your range or made the conversion.

 

 

 

 

Control signals after

You forgot to enter a bake

• Touch the BAKE pad and desired temperature or the

entering cooking time

temperature or cleaning time.

SELF CLEAN pad and desired clean time.

or start time

 

 

 

 

 

 

 

Food does not bake

 

Oven controls improperly set.

• See the Using the oven section.

or roast properly

 

 

 

 

Shelf position is incorrect.

• See the Using the oven section.

 

 

 

 

 

 

 

 

Incorrect cookware or cookware

• See the Using the oven section.

 

 

of improper size being used.

 

 

 

 

 

 

 

Oven thermostat needs

• See the Adjust the oven thermostat—Do it yourself!

 

 

adjustment.

section.

 

 

 

 

 

 

Clock not set correctly.

• See the Using the clock and timer section.

 

 

 

 

 

 

Aluminum foil used improperly

• See the Care and cleaning of the range section.

 

 

in the oven.

 

 

 

 

 

 

 

Oven bottom not securely

• See the Installation of the range section.

 

 

seated in position.

 

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Contents
Installation Instructions Write the model and serial numbers here Model # Serial #Install ANTI-TIP Devices Packed with Range ANTI-TIP DeviceAll ranges can tip and injury could result Important Safety Notice Safety PrecautionsSafety Safety Instructions Surface BurnersElectric Warming Drawer SELF-CLEANING Oven Instructions Safety InstructionsSupport Troubleshooting Tips Cook Meat and Poultry THOROUGHLY…Using the gas surface burners Instructions InstallationInstructions Operating Before Lighting a Gas BurnerCase of Power Failure Top-of-Range CookwareUsing the oven controls Instructions Safety Using the ovenInstallation Instructions Operating Troubleshooting Tips InstructionsHow to Set the Oven for Broiling-Close the oven door Broiling GuideBroiling Guide HI BroilUsing the clock and timer Using the timed baking and roasting features How to Set an Immediate Start and Automatic StopHow to Set a Delayed Start and Automatic Stop Instructions Operating InstructionsUsing the probe. on some models Troubleshooting Tips Consumer SupportHow to Set the Oven For Roasting When Using the Probe Installation InstructionsUsing the convection oven Convection BakeConvection Roast Adapting Recipes…How to Set the Oven for Convection Baking or Roasting Troubleshooting Tips Consumer SupportMulti-Shelf Baking Touch the Convection Roast pad Convection Roasting Guide-Suggested Settings Meats Minutes/Lb Oven TempConsumer Support Troubleshooting Tips Installation Using the timed convection baking featuresTouch the Convection Bake pad Special features of your oven control Safety InstructionsFahrenheit or Celsius Temperature Selection Hour Shut-OffControl Lockout on some models Hour, 24 Hour or Clock Black-OutCook and Hold Your control is set to use a 12 hour clockInstructions Troubleshooting Tips Using the Sabbath Feature. on some modelsOperating Instructions Adjust the oven thermostat-Do it yourself Installation Instructions Operating InstructionsTo Adjust the Thermostat Type of margarine will affect baking performanceUsing the electric warming drawer When Using the Warming DrawerOn Signal Light Control KnobTemperature Selection Chart To Warm Serving Bowls and PlatesBefore a Clean Cycle Using the self-cleaning ovenHow to Set the Oven for Cleaning How to Delay the Start of Cleaning Operating Instructions SafetyAfter a Clean Cycle Care and cleaning of the range Sealed Burner AssembliesAfter cleaning ReplacementBurner Caps and Heads Burner capsInstallation Instructions Oven Heating Elements Lift-Off Oven DoorBroiler Pan and Grid Safety Instructions Operating Warming Drawer PanRemovable Warming Drawer on some models To remove the warming drawerLock out the touch pads before cleaning Unlock the touch pads after cleaningOven Air Vents Upper Control PanelOven Light Replacement Oven ShelvesTo remove Do not remove any screws to remove the coverInstallation of the range For Your SafetyCommonwealth of Massachusetts Before YOU BeginMust Never be Less than 24 Inches Dimensions and Clearances Consumer SupportTroubleshooting Tips Operating Instructions InstallationTools YOU will Need Gas line shut-off valveConsumer Support Troubleshooting Gas Supply RequirementsProvide Adequate Gas Supply Recommended Gas Pipe Outlet LocationsProvide Proper Electrical Supply Electrical Power Supply RequirementsRecommended Electrical Outlet Locations Support Troubleshooting Flexible Connector Hookup Rigid Pipe Hookup OptionsTips Connect the Range to the Gas SupplyInstallation Instructions Troubleshooting Tips Consumer SupportUsing an Existing Nema 14-50R Receptacle Operating Instructions Replace the Power Cord OptionalWire Power Cord Installation Option Wire Conduit Installation Option Safety Instructions Replace the Wire Cover Installation Instructions Operating Instructions Safety Wire used, location and enclosure Seal the Openings Assemble Surface BurnersCheck Ignition of Surface Burners Electric IgnitionInstructions Operating Instructions Safety Instructions Quality of FlamesLevel the Range Yellow flamesSafety Instructions Operating Instructions Install the Anti-Tip DeviceWhen All Hookups Are Completed Performed by a qualified LP gas installerBefore you call for service… Problem Possible Causes What To DoSee the Installation of the range section Oven temperatureSee the Adjust the oven thermostat-Do it yourself Clock and timerOven not clean after Clean cycleIs on when you want Power outageFan noise Convection fanNot working Drawer does not slideAccessories Looking For Something More?We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration GE Dual Fuel Range Warranty Safety Instructions OperatingGE Will Replace What GE Will Not CoverSchedule Service Parts and AccessoriesConsumer Support GE Appliances Website Real Life Design Studio
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