Before You Call For Service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do

Surface units will not	Improper cookware	• Use pans which are flat and match the diameter of
maintain a rolling boil	being used.	the surface unit selected.
or cooking is not
fast enough

Surface units do	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
not work properly	blown or the circuit breaker
	tripped.

	Cooktop controls	• Check to see the correct control is set for the surface
	improperly set.	unit you are using.

Tiny scratches (may	Incorrect cleaning	• Use recommended cleaning procedures.
appear as cracks)	methods being used.
or abrasions on radiant
or abrasions on radiant	Cookware with rough bottoms	• Be sure cookware bottoms and cookware are clean
cooktop glass surface	Cookware with rough bottoms	• Be sure cookware bottoms and cookware are clean
cooktop glass surface	being used or coarse particles	before use. Use cookware with smooth bottoms. Tiny
	being used or coarse particles	before use. Use cookware with smooth bottoms. Tiny
	(salt or sand) were between	scratches are not removable but will become less
	the cookware and the surface	visible in time as a result of cleaning.
	of the cooktop.

	Cookware has been slid
	across the cooktop surface.

Areas of discoloration	Improper cookware	• Marks from aluminum and copper pans as well as
on the cooktop	being used.	mineral deposits from water or food can be removed
		with the cleaning cream.

	Hot surface on a model	• This is normal. The surface may appear discolored
	with a white glass cooktop.	when it is hot. This is temporary and will disappear
		as the glass cools.

Plastic melted	Hot cooktop came into	• See the Special Care information in the Cleaning the
to the surface	contact with plastic placed	glass cooktop section.
	on the hot cooktop.

Pitting of the cooktop	Hot sugar mixture spilled	• Call a qualified technician for replacement.
	on the cooktop.

Frequent cycling	Improper cookware	• Use only flat cookware to minimize cycling.
off and on of	being used.
surface units

Oven light does	Light bulb is loose or defective.	• Tighten or replace the bulb.
not work
not work	Switch operating	• Call for service.
	Switch operating	• Call for service.
	light is broken.

Oven will not work	Plug on range is not completely	• Make sure electrical plug is plugged into a live, properly
	inserted in the electrical outlet.	grounded outlet.

	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
	blown or the circuit
	breaker tripped.

Oven controls improperly set. • See the Using the oven section.

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service

164D3333P200-3, 49-8973-2 01-00 JR specifications

The GE 49-8973-2 01-00 JR,164D3333P200-3 is a cutting-edge industrial product from General Electric, known for its robust design and innovative technologies. This equipment is part of GE's broader portfolio, which is recognized globally for its reliability and performance across various sectors.

One of the main features of this model is its advanced control system, which ensures precise operation in demanding environments. This control system is complemented by an integrated monitoring solution that provides real-time data on performance metrics, enabling proactive maintenance and minimizing downtime.

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Safety is a paramount consideration in the design of the GE 49-8973-2, featuring multiple fail-safes and emergency shutdown protocols to protect users and assets. These safety measures ensure compliance with international industry standards and make the unit suitable for high-risk environments.

In conclusion, the GE 49-8973-2 01-00 JR,164D3333P200-3 stands out due to its innovative control systems, durable materials, advanced sensor technologies, energy efficiency, and emphasis on safety. These characteristics make it an invaluable asset for industries demanding reliability and high performance, ensuring it remains at the forefront of industrial solutions.