SNMP Issues

Problem

Solution

 

 

Unable to perform a

• Verify the read (GET) community name (SNMPv1) or the user profile configuration

GET

(SNMPv3).

 

• Use the command line interface or Web interface to ensure that the NMS has access.

 

See “SNMP” on page 61.

 

 

Unable to perform a

• Verify the read/write (SET) community name(SNMPv1) or the user profile

SET

configuration (SNMPv3).

 

• Use the command line interface or Web interface to ensure that the NMS has write

 

(SET) access (SNMPv1) or is granted access to the target IP address through the

 

access control list (SNMPv3). See “SNMP” on page 61.

 

 

Unable to receive

• Make sure the trap type (SNMPv1 or SNMPv3) is correctly configured for the NMS

traps at the NMS

as a trap receiver.

 

• For SNMP v1, query the mconfigTrapReceiverTable APC MIB OID to verify that

 

the NMS IP address is listed correctly and that the community name defined for the

 

NMS matches the community name in the table. If either is not correct, use SETs to

 

the mconfigTrapReceiverTable OIDs, or use the command line interface or Web

 

interface to correct the trap receiver definition.

 

• For SNMPv3, check the user profile configuration for the NMS, and run a trap test.

 

See “SNMP” on page 61, “Trap Receivers” on page 69, and “SNMP Trap Test” on

 

page 69.

 

 

Traps received at an

See your NMS documentation to verify that the traps are properly integrated in the

NMS are not

alarm/trap database.

identified

 

 

 

Network Management Card User’s Guide

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Schneider Electric AP9635 manual Snmp Issues, Get