Troubleshooting
PROBLEM
Food is undercooked.
The food isn’t done after cooking the amount of time recommended in my recipe.
My meal was overcooked. Why?
Display shows “Err” and food is not cooked.
PROBABLE CAUSE
•Was food cooked on the Warm setting? Do not cook on Warm; always cook on Low or High heat settings.
•Was power interrupted?
•Did you select the Low heat setting but used a cooking time based on the High heat setting?
•Did you have the lid placed correctly on the slow cooker?
•This can be due to voltage variations (which are commonplace everywhere) or altitude. The slight fluctuations in power do not have a noticeable effect on most appliances. However, they can alter cooking times in the slow cooker by extending the cooking times. Allow sufficient time and select the appropriate heat setting. You will learn through experience if a shorter or longer time is needed. NOTE: Lid vent hole will not affect cooking time.
•Was the
•Did you select correct number of hours based on cooking temperature (Low or High)?
•Foods will continue to increase in temperature after desired temperature has been reached.
•Was the
•Was power interrupted during cooking (due to brownout, electrical storm, etc.)? Please check if food is still safe to prepare and eat; then turn the control knob or press any button. The slow cooker will turn ON.
14
840206701 ENv01.indd 14 | 9/25/12 1:42 PM |