Grandstream Networks GXV300X manual Receiving Calls, Call Waiting/ Call Hold, Call Transfer

MAKING PHONE CALLS

Receiving Calls

1.Incoming single call: Phone rings with selected ring-tone. The corresponding account LINE flashes red. Answer call by taking Handset/SPEAKER/Headset off hook or pressing SPEAKER.

2.Incoming multiple calls: Call Waiting tone audible. Next available lines will flash red .

3.Paging/Intercom Enabled: Phone beeps once and automatically establishes the call via SPEAKER. (PBX or Server must support this feature first)

Call Waiting/ Call Hold

1.Hold: Place a call on ‘hold’ by pressing the “HOLD” buton.

2.Resume: Resume call by pressing the corresponding blinking LINE key.

3.Multiple Calls: Automatically place ACTIVE call on ‘HOLD’ by selecting another available LINE key to place or receive another call. Call Waiting tone audible when line is in use and there is a call waiting to be answered.

Call Transfer

GXV300x supports both blind and attended (or supervised) transfer:

1.Blind Transfer: Press “TRNF” button, then dial the number and press the “SEND” button (or # if configured) to complete transfer of an active call.

2.Attended (or Supervised) Transfer: Press “Line x” button to make a call and automatically place the ACTIVE LINE on HOLD. Once the call is established, press “TRNF” key then the key with blinking line to transfer the call and hang up.

NOTE:

∙To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. Blind transfer will usually use the primary account SIP profile.

∙If pressed wrong number and want to cancel the transfer, just press the “TRNF” again to cancel the transfer. Or press HOLD key to hold the line and redo again.

3-Way Conferencing

GXV-3000 supports 3-way conferencing.

1.Initiate a Conference Call: Place first call on hold by press LINE key to call second party and establish the call, press the CONF button then press the line on hold (blinking), bring three parties together.

2.Toggle Video Conference: Once the 3-way conference is established, press the CONF key to toggle between two video users for video.

Grandstream Networks, Inc.	GXV300x User Manual	Page 15 of 54
	Firmware 1.2.3.7	Updated: 12/2010