Kenmore 790.9632, 790.9631, 790.9622 Before You Call, Range, Entire Appliance Does Not operate

Page 25

Before You Call

Solutions to Common Problems

Before you call for service, review this list. tt may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.

OCCURRENCE

 

 

POSSIBLE

CAUSE/SOLUTION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Range

is not level.

 

 

Poor

installation.

 

Place

oven

rack

in center

of oven.

Place

 

a level

on the oven rack. Adjust

 

 

 

 

 

leveling legs at base of range until the oven rack is level.

 

 

 

 

 

 

 

 

 

 

 

 

 

Be sure floor is level and is strong and stable enough to adequately support range.

 

 

 

 

 

If floor is sagging or sloping, contact a carpenter to correct the situation.

 

 

 

 

 

 

 

 

 

Kitchen

cabinet

alignment

 

may

make

range

appear

unlevel. Be

sure

cabinets

are

 

 

 

 

 

square

and

have

sufficient

room

for

range

clearance.

 

 

 

 

 

 

 

 

 

 

Cannot move appliance easily. Appliance

Cabinets

not

square

 

or

are

built

in

too

tightly.

Contact

builder

or

installer

 

to

make

must

be accessible

for service.

appliance

 

accessible.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Carpet interferes with range. Provide sufficient space so range can be lifted over carpet.

Oven control beeps

and displays any F code

Electronic

control

has

detected

a fault

condition.

Press

STOP/CLEAR

 

to clear

the display

error

(for example

FI

1).

and

stop

beeping.

Reprogram

 

oven.

If fault

recurs, record

fault

number.

Press

STOP/

 

 

 

 

 

CLEAR

 

and call 1-800-4-MY-HOME®

 

for

assistance

 

(See

back

cover).

 

 

r

Surface element

too hot or not hot enough.

incorrect

control

setting.

Make

sure the

correct

control

is

on

for

the

element

to

be

used.

Surface element does not heat.

Lightweight

or

warped

 

pans used.

Use

only

flat,

evenly

balanced,

medium

or heavyweight

 

 

 

 

 

cookware.

 

Flat

pans

heat

better

than

warped

 

pans.

Cookware

materials

and weight of

 

 

 

 

 

the

material

affect

heating.

Heavy

and

 

medium-weight

 

pans

heat

evenly.

 

Because

 

 

 

 

 

lightweight

 

pans

heat

unevenly,

 

foods

may

burn

easily.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No power to the appliance. Check steps under "Entire Appliance Does Not Operate" in

 

 

 

 

 

this Before You Call checklist.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

incorrect control setting. Make sure the correct control is set for the surface element to

 

 

 

 

 

be

used.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Entire

appliance

does

not operate.

Make

sure

cord/plug

 

is plugged

 

correctly

 

into

outlet.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Service

 

wiring

is

not

complete.

 

Call

1-800-4-MY-HOME®

 

 

for

assistance

(See

back

 

 

 

 

 

cover).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power outage. Check house lights to be sure. Call your local electric company for service.

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Contents Electric Range Estufa elctrica Table of Contents Product Record IMPORTANT--Do not attempt to operate the range during Important Safety InstructionsUse Care When Opening Oven Door or Warmer Drawer if Important Safety NoticeUtensil Handles Should Be Turned Inward and Not Extend Over Canada Your Electric Range Features Include Range FeaturesOven Vent Location Before Setting Oven ControlsRemoving & Replacing Oven Racks Arranging Oven RacksElement on and Hot Surface Indicator Lights Before Setting Oven Controls contdAbout the Ceramic Glass Cooktop About the Radiant Surface ElementsTo Operate Single Radiant Surface Elements all models Setting Surface ControlsTo Operate Simmer Select Surface Element some models Setting the Warmer Warm & Ready TM Zone some models Setting Surface Controls contdRecommended Food Settings Heating Level To Operate Dual Radiant Surface Element some modelsUsing Power Element some models To Set the Cooktop Lockout Feature some models / CooktopUsing proper cookware Surface CookingOven Control Functions Temperature conversionFor a silent control panel PAD-- UsedTo Set the Minute Timer Setting Oven ControlsTo Change the Minute Timer while it is in use To Set the ClockTo Set or Change the Temperature for Baking Setting Oven Controls contdTo Set Control for Continuous Bake or 12 Hour Energy Saving To Set Control for Oven Lockout LockoutWhen the Set Bake Time Runs Out To Set the Timed Bake and Delay Start FeaturesTo Operate the Oven Light To Set for BroilingFood category Setting the Warm & Hold TM Feature Setting Warmer Drawer ControlsTo set Warm & Hold To set Warm & Hold to turn on automaticallyWarmer Warm & Ready TM Drawer Indicator Light some models Setting Warmer Drawer Controls contdTo Remove and Replace Warmer Warm & Ready TM Drawer Self-Cleaning Oven Self-CleaningAdhere to the following cleaning precautions Stopping or Interrupting a Select Self-Cleaning Cycle Self-Cleaning contdAluminum Trim Pieces & Vinyl Surfaces How to CleanTrim Plastic or foods with a high sugar content General Care & Cleaning contdFor light to moderate soil For heavy, burned on soilTo Replace Oven Door Special Caution for Aluminum Use on the Ceramic CooktopDoor Hinge locations With oven door Fully open Care and Cleaning of Stainless Steel some models Adjusting the Oven TemperatureChanging the Oven Light To replace the oven light bulbRange Before You CallEntire Appliance Does Not operate Metal Oven light does not workCooktop OnlyPage Call anytime, day or night U.S.A. only Call anytime, day or night U.S.A. and Canada
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