Marantz SR9600 manual Troubleshooting, Symptom Cause Remedy

Page 65

TROUBLESHOOTING

In case of trouble, check the following before calling for service:

1.Are the connections made properly?

2.Are you operating the unit properly following the user’s guide?

3.Are the power amplifiers and speaker working properly?

If the unit does not operate properly, check items shown in the following table.

If your trouble cannot be recovered with the remedy actions listed in the following table, malfunction of the internal circuitry is suspected; immediately unplug the power cable and contact your dealer, nearest Marantz authorized dealer or the Marantz Service Center in your country.

SYMPTOM

CAUSE

REMEDY

 

 

 

The SR9600 cannot be turned on.

The power plug is not connected.

Connect the power plug to the outlet.

 

 

 

No sound and picture are

Mute is on.

Cancel mute using the remote control unit.

output even when power is on.

 

 

The input cable is not connected

See the connection diagram and connect the

 

 

correctly.

cables correctly.

 

 

 

 

The master volume control is turned all

Adjust the master volume.

 

the way down.

 

 

 

 

 

The function selector position is wrong.

Select the correct position.

 

 

 

No speaker output.

The headphones are connected to the

Disconnect the headphones. (Speakers will not

 

headphone jack.

output sound when headphones are connected.)

 

 

 

Incorrect audio or video for

The input cable is connected incorrectly.

Connect the cable correctly by referring to the

selected source.

 

connection diagram.

 

 

 

Incorrect audio from a channel.

The speaker cable is connected incorrectly.

Connect the cable correctly by referring to the

 

 

connection diagram.

 

 

 

No audio is output from the

The center speaker cable connection is

Connect the cable correctly.

center channel speaker.

incomplete.

 

 

STEREO has been selected for the

When STEREO is selected for the Surround mode,

 

Surround mode.

no sound will be output from the center speaker.

 

 

Set another Surround mode.

 

Center = NONE has been selected in

Make the correct setting.

 

SETUP mode.

 

 

 

 

No audio is output from the

The surround speaker cable connection

Connect the cable correctly.

surround speakers.

is incomplete.

 

 

STEREO has been selected for the

When STEREO has been selected for the

 

Surround mode.

Surround mode, no sound will be output from the

 

 

surround speaker. Set another Surround mode.

 

 

 

 

Surround = NONE has been selected in

Make the correct setting.

 

the SETUP mode.

 

 

 

 

No audio is output from the

The surround back speaker cable

Connect the cable correctly.

surround back speakers.

connection is incomplete.

 

 

The surround mode is not EX/ES mode.

Set surround mode EX/ES.

 

 

 

 

Surround back = NONE has been

Make the correct setting.

 

selected in the SPEAKER SIZE menu.

 

 

 

 

SYMPTOM

CAUSE

REMEDY

 

ENGLISH

 

 

 

 

 

 

 

Cannot select the EX/ES or

Surround Back = NONE has been

Make the correct setting.

 

 

THX EX mode.

selected in the SPEAKER SIZE menu.

 

 

 

 

 

 

 

 

 

The input signal is incompatible.

Use a 5.1channel source.

 

 

 

 

 

 

 

Cannot select THX ULTRA 2

Surround Back = 1ch, NONE has been

Make the correct setting.

 

 

CINEMA MUSIC, GAMES.

selected in the SPEAKER SIZE menu

 

 

 

 

 

 

 

 

 

The input signal is incompatible.

Use a 5.1channel source.

 

 

 

 

 

 

 

Cannot select the Neo:6

The input signal is incompatible.

Use a 2 channel Dolby Digital input signal, PCM

 

 

mode.

 

input signal or analog input signal.

 

 

 

 

 

 

 

Ca not select the CSII mode.

The input signal is incompatible.

Use a 2 channel Dolby Digital input signal, PCM

 

 

 

 

input signal or analog input signal.

 

 

 

 

 

 

 

No output to SUBWOOFER

Subwoofer = NONE has been selected

Select Subwoofer = YES.

 

 

OUT.

in the Setup mode.

 

 

 

 

 

 

 

 

Noise is produced during DTS-

Analog has been selected for input.

Be sure to perform digital connection, select digital

 

 

encoded CD or laserdisc play.

 

input, then play.

 

 

 

 

 

 

 

A specific channel does not

Nothing recorded on source.

Check the encoded channel on the source side.

 

 

produce output.

 

 

 

 

AM or FM reception fails.

Antenna connection is incomplete.

Correctly connect the indoor AM and FM antennas

 

 

 

 

to AM and FM antenna outlets.

 

 

 

 

 

 

 

Noise is heard during AM

Reception is affected by other electrical

Try changing the location where the AM indoor

 

 

reception.

fields.

antenna is set up.

 

 

 

 

 

 

 

Noise is heard during FM

The radio waves from the broadcasting

Install an FM outdoor antenna.

 

 

reception.

station are weak.

 

 

 

 

 

 

 

 

Cannot get programmed

Preset data has been erased.

Disconnecting power plug for long periods of time

 

 

station when the PRESET

 

will erase preset data. If this happens, input the

 

 

button is pressed.

 

preset data again.

 

 

 

 

 

 

 

Control with the remote

Batteries are exhausted.

Replace all the batteries with new ones.

 

 

control unit fails.

 

 

 

 

Remote control unit function key setting

Select a different position from which equipment

 

 

 

 

 

 

is wrong.

will be controlled.

 

 

 

 

 

 

 

 

The distance between the SR9600 and

Move closer to the SR9600.

 

 

 

the remote control unit is too far.

 

 

 

 

 

 

 

 

 

Something is blocking the SR9600 and

Remove the offending object.

 

 

 

the remote control unit.

 

 

 

 

 

 

 

 

MRAC is not working.

Headphones are connected.

Disconnect the headphones.

 

 

 

 

 

 

 

Note:

After “PROTECT” appears on the unit’s display, the standby indicator may start flashing. If it does, there is a problem in the unit or the connection. If this problem reoccurs even when power is activated from the remote control unit, call for servicing.

63

Image 65
Contents Model SR9600 User Guide Read Before Operating Equipment Additional Safety InformationOperate normally, or has been dropped ICES-003 La norme NMB-003 du CanadaPrecautions Table of Contents IntroductionC. Boundary Gain Compensation DescriptionA. Advanced Speaker Array License from SRS Labs, Inc TruBass, SRS, Symbol are trademarks SRS Labs, IncAbout Dolby Pro Logic THX Ultra certified FeaturesCurrent feedback 7 ch amplifier Link Transmission FormatsRemote control unit RC3200B AccessoriesFront Panel Disp Display Off indicator ¡4SIGNAL Format and Tuner indicatorsSurround mode / i.LINK indicator Sleep timer indicatorVCR2/DVD-R Rear PanelAC Inlet Multi SPEAKER/SPEAKER CAC Outlets Monitor OUTREMOTE-CONTROLLABLE Range Loading BatteriesOperating Devices Activating the RC3200BSurround Mode 2 page 3/8 Surround Mode 1 page 2/8Surround Mode 3 page 4/8 Mode page 5/8Multi Room A/B page 1/6 Multi Room A/BDC Trigger page 8/8 DVD, TV, CD VCR1, DSS, CD-R VCR2, LD, Tape AUX1, AUX2ST/M Recording Macros Tuner 1/2AM/FM RDS PTYRC3200B Show the SR9600 Status onStatus Multiroom a StatusFirst Setup Adjusting the SettingsSecond Setup Working with ModesTo Exit Setup Mode Third SetupAdjust the Time RevertTip Learning CommandsLearn Sequence Cleaning RC3200B RC3200B SetupHOW to Reset the RC3200B Important NoticesConnecting Speakers Speaker PlacementConnecting a Subwoofer Connecting Speaker WireConnecting Digital Audio Components Connecting Audio ComponentsVideo signal for the Video jacks is Connecting Video ComponentsConventional composite video signal Video jackSelect an input source from the OSD menu system. See Connecting Hdmi DevicesHdmi Jack Connecting Multichannel Audio Source Connecting the Remote Control JacksConnecting AN External Power Amplifier Advanced ConnectionConnecting the Antenna Terminals Multiroom a Connecting for Multiroom Listening Multiroom BBi-amp connection BassBad connection example Connecting i.LINK ComponentsExample connection Connecting Other Equipment Onscreen Display Menu System SetupSUB Menu Main MenuFunc Input Setup Input SetupCH Input Setup Link SetupMode 7.1 CH Input SetupDIG CompFunction Rename Auto Setup Spkr Speaker SetupManual Setup THX Audio SetupHow to operate Auto SetupMrac Marantz Room Acoustic Calibration MeasurementError indications during measurement Manual SetupSpeaker Size LargeSpeaker Distance Speaker Level THX Audio SetupSpeaker type and positioning Boundary Gain CompensationLevel with the or cursor button Bass Peak LevelChannel Level Surround SetupNEO6 Parameter CSII/TS XT ParameterVideo Color BAR Video SetupVideo Auto on Preference Multi Room SetupDisable with the or cursor buttons DC Trigger SetupOK/ENTER button You can select Main ROOM, MultiEQ Mode Preset G. EQ 1 & 2 ADJAcoustic EQ Check Auto 1Input Output Audio StatusSelecting AN Input Source Basic OperationLink Function Video ConvertAdjusting the Tone Bass Treble Control Selecting the Surround Mode Adjusting the Main VolumeUsing the SR9600 Using the remote control unitLIP.SYNC Dialogue Normalization MessageRE-EQ Surround Surround ModeSource Direct Pure DirectCircle Surround CSII-CINEMA, CSII-MUSIC, CSII-MONO Multi CH. STVirtual StereoInput Signal Decoding Analog THX Other Function Video ON/OFF Display ModeSelecting Analog Audio Input Or Digital Audio Input Recording AN Analog SourceAUX2 Input CH InputAuto Tuning Manual TuningListening to the Tuner Direct Frequency CallAuto Preset Memory Preset MemoryRecalling a Preset Station Checking the Preset StationsName Input of the Preset Station Sorting Preset Stations→ Blank → a UP → ← DownMultiroom Playback Using Multi Room OUT Terminals Multi Room Playback Using Multi Speaker TerminalsMultiroom SystemTo view OSD information, tap the OSD on page 1/6 GeneralTuner 1 or Symptom Cause Remedy TroubleshootingDisplay does not Connected monitor or Appear over an Hdmi HdmiLink Audio Dimensions Technical SpecificationsEurope
Related manuals
Manual 2 pages 58.36 Kb

SR9600 specifications

The Marantz SR9600 is a high-performance home theater receiver that has long been renowned for its remarkable sound quality and comprehensive features. A favorite among audiophiles and movie enthusiasts, the SR9600 stands out in the crowded field of A/V receivers due to its blending of cutting-edge technology with a classic, stylish design.

At the heart of the SR9600 is its robust audio architecture, boasting a powerful 7.1-channel amplification system. It is equipped with 110 watts per channel, which ensures that even in larger rooms, sound remains clear and dynamic. The receiver employs high-quality components, including discrete power amplifiers, that reduce noise and distortion, resulting in an immersive auditory experience.

The SR9600 supports multiple surround sound formats, including Dolby TrueHD, DTS-HD Master Audio, and several others, delivering crystal-clear audio that fully envelops the listener. This model also integrates Marantz's proprietary HDAM (Hyper Dynamic Amplification Module) technology, enhancing the overall sound performance by providing superior transient response and detail.

For video enthusiasts, the SR9600 offers advanced video processing with upscaling capabilities up to 1080p, ensuring that standard and high-definition sources look their best on a big screen. The receiver is compatible with a variety of formats, thanks to its multiple HDMI inputs and outputs, allowing seamless connectivity to Blu-ray players, gaming consoles, and streaming devices.

Another standout feature is its comprehensive connectivity options, including network capability for streaming audio content from popular services like Spotify and Pandora. With built-in Wi-Fi and Ethernet support, users can easily access their favorite music, while the USB port enables playback from portable devices.

The SR9600 also boasts an intuitive user interface and an easy setup process, complemented by an on-screen display that guides users through the configuration settings. Its automatic calibration system, Audyssey MultEQ XT, adjusts speaker settings, ensuring optimal sound quality tailored to the specific acoustics of the room.

In terms of design, the Marantz SR9600 reflects a premium aesthetic, featuring a sleek, black finish with a well-illuminated front panel. The layout is thoughtfully arranged, making it user-friendly for both setup and operation.

Overall, the Marantz SR9600 is a powerful, versatile A/V receiver that encompasses the essential technologies and features needed for an exceptional home theater experience. Its solid performance, along with its rich set of capabilities, makes it an enduring choice for those seeking to enhance their listening and viewing enjoyment.