Cal Spas LTR20111000 manual Troubleshooting Water Clarity Problems

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Troubleshooting Water Clarity Problems

Problem

Probable Causes

Possible Solutions

31 Water

Cloudy Water	•	Dirty filter
	• Excessive oils / organic
		matter
	•	Improper sanitization
	•	Suspended particles /
		organic matter
	• Overused or old water
Water Odor	•	Excessive organics in water
	•	Improper sanitization
	•	Low pH
Chlorine Odor	•	Chloramine level too high
	•	Low pH
Musty Odor	•	Bacteria or algae growth

•Clean filter

•Shock spa with sanitizer

•Add sanitizer

•Adjust pH and/or alkalinity to recommended range

•Run jet pump and clean filter

•Drain and refill the spa

•Shock spa with sanitizer

•Add sanitizer

•Adjust pH to recommended range

•Shock spa with sanitizer

•Adjust pH to recommended range

•Shock spa with sanitizer – if problem is visible or persistent, drain, clean and refill the spa

Clarity

Organic buildup /	•	Buildup of oils and dirt	• Wipe off scum with clean rag – if severe,
scum ring around			drain the spa, use a spa surface and tile
spa			cleaner to remove the scum and refill the spa
Algae Growth	•	High pH	• Shock spa with sanitizer and adjust pH
	•	Low sanitizer level	• Shock spa with sanitizer and maintain
			sanitizer level
Eye Irritation	•	Low pH	• Adjust pH
	•	Low sanitizer level	• Shock spa with sanitizer and maintain
			sanitizer level

Skin Irritation / Rash	• Unsanitary water
	• Free chlorine level above 5
	ppm
Stains	• Total alkalinity and/or pH
	too low
	• High iron or copper in
	source water
Scale	• High calcium content in
	water – total alkalinity and
	pH too high

•Shock spa with sanitizer and maintain sanitizer level

•Allow free chlorine level to drop below 5 ppm before spa use

•Adjust total alkalinity and/or pH

•Use a stain and scale inhibitor

•Adjust total alkalinity and pH – if scale requires removal, drain the spa, scrub off the scale, refill the spa and balance the water

•Use a stain and scale inhibitor

2011 Portable Spa

LTR20111000, Rev. D

www.calspas.com

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Contents LTR20111000, Rev. D 9/14/11 Using the Entertainment System Cleaning and MaintenanceOperating Your Spa AppendixThis First Important Safety InstructionsRead First!This Preparing for Your New Portable Spa Planning the Best LocationForYour New Portable Spa Preparing a Good Foundation Preparing forYour New Portable SpaGfci and Wiring Requirements Volt Electrical InstallationTesting the Gfci Breaker Testing the Gfci240V Gfci and Wiring Requirements Control System Power Setting Gfci Required Wires RequiredWires Required Spa Model Electrical Installation for 11 kW Heater High Power ConfigurationOFF Position Down On Position Up A10Gfci Wiring Diagram Filling and Powering Up Your Portable Spa Your New PortableSpa Adjust water chemistry Using the bleeder valve Using the control panelPriming the Pump New Portable SpaOperating SpaYour Operating Your Spa5100DV, 6200DV, and 6300DV Electronic Control Operation Initial Start upJet Operation One Pump Systems Switching Heating ModesJet Operation Two and Three Pump Systems Heater LightElectronic Control Auxiliary controls for the 9800 system OperationTime Setting the Temperature LockStandard, Economy, Sleep, and Standby Modes JetsPreset Filter Cycles Circulation Pump Clean up CycleYour Spa OzoneDiagnostic Messages Periodic Reminder MessagesMessage Frequency Action Required Message Meaning Action Required Snb SnsStby Electrical Power Efficiency Jets OperatingYourLED Perimeter Lighting Diverter Knobs Hydro Streamer Waterfall WaterfallsAir Venturis Wireless Spa Monitor Adjustable Therapy SystemWater Clarity Key to Clear WaterWater Clarity Balancing the Total Alkalinity Testing and Adjusting Spa WaterBalancing the pH Balancing the Calcium HardnessSanitation Using Chlorine as a SanitizerChemical Safety About the Pure XL Water SanitizerShocking the Water Filter Cleaning OzonatorBather Load Spa capacity gallons Maintenance level Cal Clarity II Bromine GeneratorStarting the Spa with Fresh Water Testing the Water Cal Clarity II SettingsAdding BromiCharge to the Water Operating ModesMaintenance Schedule Clarity Troubleshooting Water Clarity ProblemsCleaning and Maintenance Removing and Reseating the PillowsSpa Cover Draining Your Portable Spa Cleaning and Replacing the FilterWinterizing Cold Climate Draining Freeze damage is not covered by your warrantyVacation Care Continuous water flow and drainageJet Removal and Replacement Cleaning Your SpaSpa Cover and Pillows Spa ShellListening to the Radio Using the Entertainment SystemPlaying a CD Inserting and Ejecting a DiskSynchronizing the Remote Control with the Docking Station Using the EntertainmentIPod Docking Station SystemAppendix Replacement PartsWaterfalls Air Control ValveDrains Water Diverter ValvesPillows FiltersReplacement Cabinet Panels Pure XL UV Water SanitizerLED Lights Covers Diamond SeriesEscape Series ES848B / ES848L / ES861B 93 x ES861L / ES864B / ES864L Family SeriesPlatinum Series Fitness SeriesUltimate Fitness Series Exercise Program Keeping Fit with your SpaConnecting the Exercise Equipment Symptom Possible Causes Possible Solutions TroubleshootingPossible Causes Possible Solutions Symptom Water ProblemsPump does not work Symptom Possible Causes Possible Solutions Pump ProblemsPortable Spas Limited WarrantyAuthorized Repairs and Service Manufacturer WarrantyProration of Warranty Acts That Will Void This WarrantyExclusions Customer ServiceDisclaimers Legal RemediesPortable Spa Portable Spa Locating the product serial number Warranty Registration