46 Appendix
Troubleshooting
Symptom | Possible Causes |
| Possible Solutions |
System / Power Problems |
|
|
|
System does not work | Power is turned off |
| Reset spa |
| |||
Control pad and spa | No electrical power to spa |
| Turn on or reset the GFCI circuit breaker. |
equipment do not |
|
| If this does not solve the problem, have |
operate |
|
| a qualified electrician check the electrical |
|
|
| service. |
|
|
|
|
| The 20 or 30A fuse, depending on |
| Contact your dealer |
| the system, has blown |
|
|
The spa does not turn | Spa is trying to heat up |
| Check the temperature setting is in |
off |
|
| Standard mode |
|
|
|
|
| Spa is in filter cycle |
| Normal. No adjustment necessary |
|
|
|
|
| Spa is in Standard mode |
| Check setting |
Control panel displays | An error may have has occurred |
| See Diagnostic Messages on page 18 for |
a message |
|
| message code meanings |
GFCI breaker trips | Improper wiring to spa or GFCI |
| Consult with a qualified electrician |
repeatedly | breaker is defective |
|
|
|
|
|
|
| There is a defective component on |
| Contact your dealer |
| the spa |
|
|
Heat Problems |
|
|
|
Spa does not heat | Heating mode not selected |
| See control panel instructions on pages |
|
|
| 12 through 17 |
|
|
|
|
| Water level is too low |
| Add water to correct level |
|
|
|
|
| No electrical power to spa |
| Turn on or reset the GFCI circuit breaker. |
|
|
| If this does not solve the problem, have |
|
|
| a qualified electrician check the electrical |
|
|
| service. |
|
|
|
|
| Heater is defective |
| Contact your dealer |
|
|
|
|
| Gate valve is partially or fully closed |
| Open gate valves. Note: Never operate |
|
|
| your spa with the gate valves closed! |
Spa gets warm but | Thermostat has been turned down |
| Set control panel to a higher temperature |
does not get hot |
|
|
|
Insufficient filtration time |
| Increase filtration time | |
|
| ||
|
|
|
|
| Water level is too low |
| Add water to correct level |
|
|
|
|
| No electrical power to spa |
| Turn on or reset the GFCI circuit breaker. |
|
|
| If this does not solve the problem, have |
|
|
| a qualified electrician check the electrical |
|
|
| service. |
|
|
|
|
| Dirty filter cartridge |
| Clean filter cartridge |
|
|
|
|
| Gate valves closed |
| Open gate valves |
|
|
|
|
| Spa cover improperly positioned |
| Align spa cover |
Spa gets too hot | Filtration time is set too long |
| Reduce filtration cycles, especially during |
|
|
| summer months |
|
|
|
|
2011 Portable Spa
www.calspas.com | LTR20111000, Rev. D |