Cal Spas LTR20111000 Symptom Possible Causes Possible Solutions Pump Problems, Pump does not work

Page 50

48 Appendix

Symptom

Possible Causes

Possible Solutions

Pump Problems

 

 

Pump runs constantly –

Problem with circuit board

Contact your dealer

will not shut off

 

 

Noisy pump

Pump turns off during operation

Pump has a burning smell while running

Water level is too low

Add water to normal level

 

 

Block wall suctions or skimmer

Clean the wall suction/skimmer

 

 

Damaged or worn-out motor block

Contact your dealer

 

 

Clogged floor suction or skimmer

Clean floor suction or skimmer

 

 

Leakage of air into suction line

Contact your dealer

 

 

Debris is inside pump

Contact your dealer

 

 

Gate valves are closed

Open gate valves. Note: Never operate your

 

spa with the gate valves closed!

 

 

Damaged or worn motor bearings

Contact your dealer

 

 

Improper or defective wiring

Contact your dealer

Automatic timer has completed its cycle

Start the cycle again

 

 

Pump has overheated due to the vents

Clear items away from vents

on the equipment door being blocked

 

 

 

The pump motor is defective

Contact your dealer

Damaged or worn motor bearings

Contact your dealer

Pump does not work

Power may be turned off

Reset power

 

 

 

 

Pump has over heated

Let cool for one hour

 

 

 

 

Incorrect or faulty wiring of electrical

Contact your dealer

 

supply

 

 

 

 

 

Switch is off

Auto reset after the motor has cooled down

 

 

 

 

House circuit breaker tripped or in OFF

Reset circuit breaker

 

position

Contact your dealer

 

 

 

 

 

 

Motor overload condition

Motor overload will reset automatically. If

 

 

problem persists, contact your dealer

 

 

 

 

Damaged electrical cord

Contact your dealer

 

 

 

 

Pump cord not plugged in

Plug pump cord into red receptacle

 

 

 

 

GFCI tripped or in OFF position

Reset GFCI

2011 Portable Spa

www.calspas.com

LTR20111000, Rev. D

Image 50
Contents LTR20111000, Rev. D 9/14/11 Operating Your Spa Cleaning and MaintenanceUsing the Entertainment System AppendixImportant Safety Instructions This FirstRead First!This ForYour New Portable Spa Preparing for Your New Portable SpaPlanning the Best Location Preparing forYour New Portable Spa Preparing a Good FoundationTesting the Gfci Breaker Volt Electrical InstallationGfci and Wiring Requirements Testing the GfciWires Required Spa Model 240V Gfci and Wiring RequirementsControl System Power Setting Gfci Required Wires Required OFF Position Down On Position Up High Power ConfigurationElectrical Installation for 11 kW Heater A10Gfci Wiring Diagram Spa Filling and Powering Up Your Portable SpaYour New Portable Adjust water chemistry Priming the Pump Using the control panelUsing the bleeder valve New Portable Spa5100DV, 6200DV, and 6300DV Electronic Control Operation Operating Your SpaOperating SpaYour Initial Start upJet Operation Two and Three Pump Systems Switching Heating ModesJet Operation One Pump Systems Heater LightElectronic Control Operation Auxiliary controls for the 9800 systemStandard, Economy, Sleep, and Standby Modes Setting the Temperature LockTime JetsYour Spa Circulation Pump Clean up CyclePreset Filter Cycles OzoneMessage Frequency Action Required Diagnostic MessagesPeriodic Reminder Messages Stby Message Meaning Action RequiredSnb Sns LED Perimeter Lighting Electrical Power Efficiency JetsOperatingYour Air Venturis Diverter KnobsHydro Streamer Waterfall Waterfalls Adjustable Therapy System Wireless Spa MonitorWater Clarity Water ClarityKey to Clear Water Balancing the pH Testing and Adjusting Spa WaterBalancing the Total Alkalinity Balancing the Calcium HardnessUsing Chlorine as a Sanitizer SanitationShocking the Water Chemical SafetyAbout the Pure XL Water Sanitizer Bather Load Filter CleaningOzonator Starting the Spa with Fresh Water Spa capacity gallons Maintenance levelCal Clarity II Bromine Generator Adding BromiCharge to the Water Cal Clarity II SettingsTesting the Water Operating ModesMaintenance Schedule Troubleshooting Water Clarity Problems ClaritySpa Cover Cleaning and MaintenanceRemoving and Reseating the Pillows Cleaning and Replacing the Filter Draining Your Portable SpaVacation Care Freeze damage is not covered by your warrantyWinterizing Cold Climate Draining Continuous water flow and drainageSpa Cover and Pillows Cleaning Your SpaJet Removal and Replacement Spa ShellPlaying a CD Using the Entertainment SystemListening to the Radio Inserting and Ejecting a DiskIPod Docking Station Using the EntertainmentSynchronizing the Remote Control with the Docking Station SystemWaterfalls Replacement PartsAppendix Air Control ValvePillows Water Diverter ValvesDrains FiltersLED Lights Replacement Cabinet PanelsPure XL UV Water Sanitizer Escape Series CoversDiamond Series Family Series ES848B / ES848L / ES861B 93 x ES861L / ES864B / ES864LFitness Series Platinum SeriesKeeping Fit with your Spa Ultimate Fitness Series Exercise ProgramConnecting the Exercise Equipment Troubleshooting Symptom Possible Causes Possible SolutionsSymptom Water Problems Possible Causes Possible SolutionsSymptom Possible Causes Possible Solutions Pump Problems Pump does not workLimited Warranty Portable SpasProration of Warranty Manufacturer WarrantyAuthorized Repairs and Service Acts That Will Void This WarrantyDisclaimers Customer ServiceExclusions Legal RemediesPortable Spa Portable Spa Warranty Registration Locating the product serial number