Solve Problems

Quick Installation Guide

11

Table 6, Table 7, and Table 8 explain how to identify and correct certain

10system problems and suggest some things to do if you cannot resolve a problem. See “Technical Support” on page 15 for details.

Table 6 Troubleshooting Power Failures

Symptom

Possible Sources of Problem and Steps to Take

 

 

System does not power up.

Possible sources of problem:

 

System is not receiving power.

 

Power supply has malfunctioned.

 

Recommended actions:

 

1

Verify that the building’s power outlet has

 

 

power.

 

2

Check that the power cord is firmly inserted in

 

 

the system and into the building’s power outlet.

 

3

If the system still does not operate, contact your

 

 

network supplier or 3Com Technical Support.

 

 

 

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3Com 3500 appendix Symptom Possible Sources of Problem and Steps to Take