3Com 3500 appendix LED Status, Possible Sources of Problem and Steps to Take

Models: 3500

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system specifications. See Appendix A “System

Quick Installation Guide

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Table 7 Troubleshooting Abnormal Status on System Processor LEDs (continued)

LED Status

Possible Sources of Problem and Steps to Take

 

 

TEMP LED lights yellow.

Possible sources of problem:

 

System temperature is too high.

 

Wiring closet is too hot.

 

System vents are blocked.

 

System fans are not operating.

 

System processor has failed.

 

Thermal sensor is faulty.

 

Recommended actions:

 

1

Disconnect all power cords.

 

2

Verify that the room temperature meets the

 

 

system specifications. See Appendix A “System

 

 

Specifications” in the Getting Started Guide.

 

3

If the temperature is too high, lower the room

 

 

thermostat and wait until the room temperature

 

 

meets the specifications.

 

4

Verify that nothing blocks the airflow around the

 

 

system’s vents.

 

5

Verify that the system fans are working.

 

6

Restart the system.

 

 

If the TEMP LED still lights, either the room

 

 

temperature is still too high or the system

 

 

processor is faulty.

 

7

Disconnect all power cords and contact your

 

 

network supplier or 3Com Technical Support.

 

 

FAN LED lights yellow.

Possible source of problem:

 

Fan has slowed or shut down.

 

Recommended actions:

 

1

Disconnect all power cords.

 

 

If the system is not over temperature (that is, if

 

 

the TEMP LED is not lit), you can continue to run

 

 

the system until service is scheduled. However,

 

 

the system should be serviced.

 

2

Contact your network supplier or 3Com

 

 

Technical Support.

 

 

 

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3Com 3500 appendix LED Status, Possible Sources of Problem and Steps to Take, system specifications. See Appendix A “System