3Com 3500 appendix LED Status, Possible Sources of Problem and Steps to Take

Models: 3500

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LED Status

12Quick Installation Guide

Table 7 Troubleshooting Abnormal Status on System Processor LEDs

LED Status

Possible Sources of Problem and Steps to Take

 

 

RUN LED does not light.

Possible source of problem:

 

Diagnostic software is not running.

 

Recommended actions:

 

Contact your network supplier or 3Com

 

 

Technical Support.

 

 

PS1 or PS2 LED lights yellow.

Possible sources of problem:

 

Power supply is not fully inserted.

 

Power supply is out of specification.

 

Recommended actions:

 

1

Verify that the power cord is fully inserted at

 

 

both ends.

 

2

If the system still does not operate, contact your

 

 

network supplier or 3Com Technical Support.

 

 

SYS LED lights yellow.

Possible source of problem:

 

System processor has failed.

 

Recommended actions:

 

1

Verify that the power cord is fully inserted at

 

 

both ends.

 

2

Contact your network supplier or 3Com

 

 

Technical Support.

 

 

SYS LED blinks yellow.

Possible sources of problem:

 

Hardware/software mismatch

 

Recommended actions:

 

1

If you have added a new module, remove it and

 

 

reboot the system.

 

2

If you have just updated software, reload the old

 

 

version of software.

 

3

Contact your network supplier or 3Com

 

 

Technical Support for hardware/software

 

 

incompatibility information.

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3Com 3500 appendix LED Status, Possible Sources of Problem and Steps to Take