48CHAPTER 4: PROBLEM SOLVING

A fan failure warning message is received

Your Switch has a fan monitoring system that will generate fan failure warning messages. Fan failure could potentially reduce the lifetime of the Switch. The monitoring system polls the fan status at periodic intervals while the unit is powered up.

Should one or more fans fail within the Switch, a warning message will be generated in the following ways:

RMON Trap — if configured, an RMON trap is generated and sent to the management workstation.

Command Line Interface — an indication of a general hardware failure is provided through the Top level menu displayed when logging on to the CLI. For more detailed information about the failure select the system summary command.

Web interface — an indication of fan failure is provided through the Device Summary table for the specific unit. In addition all Summary tables turn red to indicate the fan failure. The device mimic will also display red flashing fan icons.

For further information about RMON, refer to “Chapter 7: Status Monitoring and Statistics” in the Switch Implementation Guide supplied in PDF format on the CD-ROM that accompanies the Switch.

If a fan failure warning message is generated:

1Power off the unit.

2Check that the air vents are not obstructed.

3Power cycle the unit. To do this, remove and reconnect the AC mains supply.

4If a fan fail trap is still received, return the unit.

Unit fails or SNMP thermal shutdown trap is received

1Power cycle the unit. To do this, remove and reconnect the AC mains supply.

2Check the command line interface (system summary command) to determine whether a thermal shutdown has occurred.

3If no, return the unit: If yes, check that:

The air vents are not obstructed.

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3Com 3CR17450-91 manual Fan failure warning message is received, Unit fails or Snmp thermal shutdown trap is received