Solving Software Upgrade Problems | 3Com 3CR17451-91, 3CR17450-91

Solving Software Upgrade Problems

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Solving Software You can upgrade the management software of the Switch by using the Upgrade Problems System > Control > Software Upgrade operation in the Web Interface, or

the system control softwareUpgrade command in the command line interface.

For details on these options, refer to the Management Interface Reference Guide supplied in HTML format on the CD-ROM that accompanies your Switch.

If you have problems with your software upgrade, refer to the Problem

Solving section in the Management Interface Reference Guide.

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3Com 3CR17451-91, 3CR17450-91 manual Solving Software Upgrade Problems

Contents

SuperStack 3 Switch 3870 Family Getting Started Guide United States Government Legend 3Com Corporation Campus Drive Marlborough MA USA Contents Setting UP for Management PIN-OUTS Page About this Guide Convention Description ConventionsIcon Description Documentation documentation RelatedDocumentation Comments To access the online documentation from the CD-ROM 3870 Switch Hardware Features Switch Front View Detail Switch 1000BASE-T Ports Stack Master LED Color Indicates Port Status/Packet LEDsStacking Status LED Fault LED Power/Self Test LEDColor Indicates Module LEDs Unit LED View Detail Duplex Mode Feature Switch Port StatusType of Unit Total Units in the Stack Maximum Modules Port Port Speed Default Settings Introducing the Superstack 3 Switch Installing the Switch Site Package ContentsChoosing a Suitable To rack-mount your Switch Power lines and fluorescent lighting fixturesSwitch, as shown in Figure Rack-mounting Fitting a bracket for rack-mounting Repeat steps 2 and 3 for the other side of the Switch Powered-up and ready for operation Power-upSwitch Sequence Cross-over Cable Straight-through Cable Power System output SFP Operation Remove the plastic protective cover if fitted Removing an SFP Your SwitchTransceiver Installing the Switch Setting UP for Management Overview Setting Up Automatic IP Configuration Manual IP Configuration Setting UP for Management Pre-requisites Manually Configuring IP Information Setting Up the Switch with IP Information Connecting the Workstation to the Switch Example top-level command line interface menu Automatically Configured IPViewing Viewing Automatically Configured IP Information Viewing IP Information via the Console Port Refer to Setting Up Command Line Interface Management on Interface Management Command LineWeb Interface Management Where xxx.xxx.xxx.xxx is the IP address of the Switch Network Using Telnet Interface Setting Up WebChoosing a Browser Over the Network Passwords Setting Up SnmpDefault Users Security Device User Modify operation on the web interface User Default Access Level Name Password Problem Solving Power/Self Test LED does not light Solving ProblemsOn powering-up, the Power/Self Test LED remains yellow Indicated by LEDs Refer to the list of suggested solutions below ProblemsSolving Hardware Port Status LED is flashing green/yellow Unit fails or Snmp thermal shutdown trap is received Fan failure warning message is received IP Addressing Solving Communication ProblemsError message indicating that the SFP transceiver is faulty How do you obtain a registered IP Address? Solving Software Upgrade Problems Problem Solving Safety Information This must be approved for the country where it is used Power Cord Set Japan Important Safety Information Important Safety Information Class ’information de Sécurité Importante ’information de Sécurité Importante Dispositif Laser De Classe Vorsicht Europe Wichtige Sicherheitsinformationen Laser Gerät der Klasse Información de seguridad importante Schuko Appendix a Safety Information CSA Importanti Informazioni di Sicurezza Solo Regno Ważne informacje o zabezpieczeniach Appendix a Safety Information Laser Produkt Klasa Appendix a Safety Information RJ-45 to 9-pin PC-AT Serial CableNull Modem Cable RJ-45 to RS-232 25-pin RJ-45 Pin Assignments Modem CableRJ-45 to RS-232 25-pin Pin Number 10/100 1000 Pin Number 10/100 1000 Appendix B PIN-OUTS Switch 3870 24 Port Switch 3870 48 Port Services Product to Gain Service BenefitsRegister Your Purchase Downloads Access SoftwareContact Us Telephone Technical Australia 800 678 Philippines US and Canada Telephone Technical Support and Repair Index SFP Page Chapter Index Regulatory Notices