3Com 9400 manual Symptom Possible Sources of the Problem Steps to Take

Models: 9400

1 64
Download 64 pages 39.77 Kb
Page 38
Image 38

38CHAPTER 6: TROUBLESHOOTING THE SYSTEM

Table 7 Troubleshooting Power Failures

Symptom

Possible Sources of the Problem

Steps to Take

System does not power up.

System is not receiving power.

1

Verify that the building’s power outlet has power.

 

Power supply malfunctioned.

2

Verify that the power cord is firmly plugged into the system and into the

 

 

 

building’s power outlet.

 

 

3

Try another power cable.

 

 

4

If the system still does not operate, contact your network supplier or

 

 

 

3Com Technical Support.

Table 8 Troubleshooting Abnormal System LED Activity

LED Status

Possible Sources of the Problem

Steps to Take

Fault LED blinks yellow.

Diagnostic software is not running.

1

Check the Administration Console display.

 

 

2

Call your network supplier or 3Com Technical Support.

Power LED does not light. System has failed or power is not being

supplied.

1Shut down the system by disconnecting the power plug.

2Call your network supplier or 3Com Technical Support.

Page 38
Image 38
3Com 9400 manual Symptom Possible Sources of the Problem Steps to Take