D
TECHNICAL SUPPORT
3Com provides easy access to technical support information through a variety of services. This appendix describes these services.
Information contained in this appendix is correct at time of publication. For the most recent information, 3Com recommends that you access the 3Com Corporation World Wide Web site.
Online Technical Services
3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems:
■World Wide Web site
■3Com Knowledgebase Web Services
■3Com FTP site
■3Com Bulletin Board Service (3Com BBS)
■3Com FactsSM Automated Fax Service
World Wide Web Site
To access the latest networking information on the 3Com Corporation World Wide Web site enter this URL into your Internet browser:
http://www.3com.com/
This service provides access to online support information such as technical documentation and software library, as well as support options that range from technical education to maintenance and professional services.
3Com Knowledgebase Web Services
This interactive tool contains technical product information compiled by 3Com expert technical engineers around the globe. Located on the World
Wide Web at http://knowledgebase.3com.com, this service gives all 3Com customers and partners complementary,
