3Com TECHD-0000000122 manual Customer Support, Contact Information

Customer Support

Customer Support

The TippingPoint customer support phone number is 1-866-681-8324.

TippingPoint is committed to providing quality customer support to all of its customers. Each customer is provided with a customized support agreement that provides detailed customer and support contact information. For the most efficient resolution of your problem, please take a moment to gather some basic information from your records and from your system before contacting customer support, including your customer number (on the Customer Support Agreement and shipping invoice that came with your system).

Table About - 2: Customer Support Information

Information	Location
Your customer number	You can find this number on your Customer Support Agreement and on
	the shipping invoice that came with your TippingPoint system.
Your X-Series serial number	You can find this number on the shipping invoice that came with
	your TippingPoint X-Seriessystem or on the X-Series device.
Your X-Series software version	You can find this information in the LSM in the System Stats
number	frame, in the Update tab, or by using the CLI show version
	command.
Your X-Series system boot time	You can find this information in the LSM in the System Stats frame.

Contact Information

Use the following information to contact TippingPoint Customer Support:

Telephone

North America: +1 866 681 8324

International: +1 512 681 8524

Australia: 800 783 933

New Zealand: 0800 852 300

E-mail

support@tippingpoint.com

X-Series Hardware Installation and Safety Guide V 2.5

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