Solving Problems | Acer R700 guide

84	5 Solving Problems

hardware and operating system list on the Acer Customer Support website.

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Acer R700 manual Solving Problems

Contents

Altos R700 Series User’s guidePage Class B equipment FCC noticeClass a equipment Iii Use conditions Important safety instructions Page Vii Iii FCC notice Important safety instructions Installation ProceduresDescription Tools and Supplies Needed Replacing the Back up Battery Configuration Software and UtilitiesUpgrading Appendix a Equipment Log Power Consumption Worksheets 115 Solving ProblemsTechnical Reference Page Description Server Board Features Server Board FeaturesFeature Description Server Board Connector Component Locations Label Description Bit PCI riser slot for PCI-X bus B full height Back Panel Connectors Scsi channel a connector Scsi server board only Processor Memory PCI Riser Slots Video Scsi Controller NIC Connector and Status LEDs Network Controller System Cooling Keyboard and Mouse RJ-45 Serial Port RJ-45 Signal AbbreviationRequest to Send DTR Acpi Baseboard Management Controller System ManagementField Replaceable Units and Sensor Data Records System Event Log Platform Event Management Emergency Management Port EMP and Serial Over LAN Acer Advance Server Management ASMe Security Intrusion Switch MonitoringUsing Passwords Software Locks Secure Mode Summary of Software Security Features Feature Description Feature Description Installation Procedures Rearrange the Standoffs Install the Server Board Install the Processor Retention Brackets Installing Processors Installation Procedures Page Memory Connect Cables Installing Acer Advance Server Management Installing a Service Partition on the Server OptionalInstalling your Operating System Install your operating system now Click Install Server Management Remove the Acer Advance Server Management CD Installation Procedures Upgrading Tools and Supplies Needed Page Upgrading Replacing the Back up Battery Upgrading Configuration Software and Utilities Configuration Software and Utilities Service Partition Optional System Software Update Sequence Configuration UtilitiesUtility Description and brief procedure Utility Description and brief procedure Hot Keys To Do This Press These Keys Power-On Self-Test Post Operating System not found If Bios Setup Is Inaccessible Bios SetupTemporarily Changing the Boot Device Priority Page Running the Adaptec SCSISelect Utility When to Run the Adaptec SCSISelect UtilityWhen this message appears on the video monitor Running the SCSISelect Utility Menu Item Options Configuring the Adaptec Scsi AdapterAfter selecting the bus, the following menu displays Host Adapter Option Comment Feature Option Comment Direct Platform Control DPC Console DPC Console Modes of Operation Running the DPC Console Using the System Setup Utility Creating SSU Diskettes Running the SSU Working with the SSU Interface Exiting the SSU Customizing the SSU InterfaceExiting the SSU closes all SSU windows Setting the Administrator Password Setting Boot Device PrioritySetting Passwords and Security Options Setting the User Password Viewing the System Event Log Setting Security OptionsTo view the System Event Log SEL Viewing FRU Information Updating System Firmware and Bios Viewing Sensor Data Records Updating the Firmware Updating the BiosVerifying the Firmware Saving a Configuration Saving and Restoring the System ConfigurationRestoring a Configuration Setting Up Paging Alerts Alerting for Platform Events Setting Up LAN Alerts Configuration Software and Utilities Setting Up Remote LAN Access Managing the Server Remotely Setting Up Remote Modem or Serial Access Page Creating a Bootable Diskette Software UpdatesSoftware Update Package Recovering the Bios Running the Firmware Update Utility Firmware Update Utility DescriptionFRU/SDR Load Utility Description What You Need to Do How You Use the FRU/SDR Load Utility Command Line Format table Command Description Prompting for Product Level FRU Information Configuration Software and Utilities Solving Problems Resetting the System To do this Press Checklist Initial System Startup Solving Problems Running New Application Software After the System Has Been Running Correctly Monitoring Post More Problem Solving ProceduresSee Power-On Self-Test Post on Verifying Proper Operation of Key System Lights Confirming Loading of the Operating System Power Light Does Not Light Specific Problems Corrective ActionsNo Characters Appear on Screen Characters Are Distorted or Incorrect System Cooling Fans Do Not Rotate Properly Diskette Drive Activity Light Does Not Light CD-ROM Drive Activity Light Does Not Light Bootable CD-ROM Is Not Detected Problems with Application SoftwareIs the onboard IDE controller enabled? Problems with Network Solving Problems Technical Reference Technical Reference Label Jumper Name What it does at system reset Server Board Jumpers Rcvry Boot Diagnostic LEDs Bios ROM 100 101 102 103 104 105 106 107 Post Error Codes and Messages Error Code Error Message Pause on Boot Extended Post Error Messages and Codes 109 110 111 Bios Recovery Beep Codes Beeps Error Post Progress Description Message Code Bootblock Error Beep Codes Beeps Error message Description 114 Appendix a Equipment Log and Power Consumption Worksheets Manufacturer Date Name and Model Serial Number Installed Equipment Log Manufacturer Name and Model Serial Number Date Installed 117 Worksheet, Calculating DC Power Usage Calculating Power UsageCurrent Usage Power Usage Worksheet 119 Worksheet, Total Combined Power Used by the System 121 Total Combined Wattage Appendix a Equipment Log and Power Consumption Worksheets 123 Acpi 124 SDR 125