Acer R700 - page 94

5 Solving Problems

hardware and operating system list on the Acer Customer Support

website.

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Contents

Main Page iii Notices FCC notice Class A equipment Class B equipment Page v Important safety instructions vi 1 Description 1 2 Installation Procedures 27 3 Upgrading 39 4 Configuration Software and Utilities 45 5 Solving Problems 81 6 Technical Reference 95 Appendix A: Equipment Log and Power Consumption Worksheets 115 Page Page 2 Server Board Features Table 1 Server Board Features Page Page Back Panel Connectors Page Page Memory PCI Riser Slots Video SCSI Controller Network Controller NIC Connector and Status LEDs Page Keyboard and Mouse RJ-45 Serial Port Page ACPI System Management Baseboard Management Controller Field Replaceable Units and Sensor Data Records System Event Log Platform Event Management Emergency Management Port EMP and Serial Over LAN Acer Advance Server Management (ASMe) Security Intrusion Switch Monitoring Software Locks Using Passwords Secure Mode 24 Summary of Software Security Features Page Page Page Page Install the Server Board Page Page Page Page Memory Connect Cables Installing a Service Partition on the Server (Optional) Installing your Operating System Installing Acer Advance Server Management Page Page Page Page 41 Cautions Page Replacing the Back up Battery Page Page Page Service Partition (Optional) Configuration Utilities System Software Update Sequence Page 50 Hot Keys Use the numeric pad of the keyboard to enter numbers and symbols. Power-On Self-Test (POST) BIOS Setup If BIOS Setup Is Inaccessible Temporarily Changing the Boot Device Priority Page Running the Adaptec SCSISelect Utility When to Run the Adaptec SCSISelect Utility Running the SCSISelect Utility 55 Configuring the Adaptec SCSI Adapter After selecting the bus, the following menu displays: The Adaptec SCSI adapter has two busses. Select the bus from the following menu: Page Direct Platform Control (DPC) Console DPC Console Modes of Operation Running the DPC Console Using the System Setup Utility Creating SSU Diskettes Running the SSU Working with the SSU Interface Customizing the SSU Interface Exiting the SSU Setting Boot Device Priority Setting Passwords and Security Options Setting the Administrator Password Setting the User Password Setting Security Options Viewing the System Event Log Viewing FRU Information Viewing Sensor Data Records Updating System Firmware and BIOS Updating the BIOS Updating the Firmware Verifying the Firmware Saving and Restoring the System Configuration Saving a Configuration Restoring a Configuration Alerting for Platform Events Setting Up Paging Alerts Setting Up LAN Alerts Page Managing the Server Remotely Setting Up Remote LAN Access Setting Up Remote Modem or Serial Access Page Software Updates Creating a Bootable Diskette Software Update Package Recovering the BIOS Firmware Update Utility Description Running the Firmware Update Utility FRU/SDR Load Utility Description What You Need to Do How You Use the FRU/SDR Load Utility Command Line Format Parsing the Command Line Displaying a Given Area Using Specified CFG File Displaying Utility Title and Version Configuration File Prompting for Product Level FRU Information Filtering Records from the SDR File Updating the SDR Nonvolatile Storage Area Updating FRU Nonvolatile Storage Area Page Page Resetting the System Initial System Startup Page Running New Application Software After the System Has Been Running Correctly More Problem Solving Procedures Monitoring POST Verifying Proper Operation of Key System Lights Confirming Loading of the Operating System Specific Problems and Corrective Actions Power Light Does Not Light No Characters Appear on Screen Characters Are Distorted or Incorrect System Cooling Fans Do Not Rotate Properly Diskette Drive Activity Light Does Not Light CD-ROM Drive Activity Light Does Not Light Problems with Application Software Bootable CD-ROM Is Not Detected Problems with Network Page Page Page Server Board Jumpers Page Diagnostic LEDs Page Page Page Page Page Page Page Page POST Error Codes and Messages 109 Extended POST Error Messages and Codes: Page Page 112 BIOS Recovery Beep Codes 113 Bootblock Error Beep Codes Bootblock Error Beep Codes: Page Page 116 Equipment Log Page Current Usage Calculating Power Usage Worksheet, Calculating DC Power Usage Power Usage Worksheet 1 Worksheet, Total Combined Power Used by the System Power Usage Worksheet 2 Page Page N O P R S