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5 Solving Problems

Is the onboard IDE controller enabled?

Problems with Application Software

If you have problems with application software, do the following:

Verify that the software is properly configured for the system. See the software installation and operation documentation for instructions on setting up and using the software.

Try a different copy of the software to see if the problem is with the copy you are using.

Make sure all cables are installed correctly.

Verify that the server board jumpers are set correctly. See “6 Technical Reference” on page 95.

If other software runs correctly on the system, contact your vendor about the failing software.

If the problem persists, contact the software vendor’s customer service representative for help.

Bootable CD-ROM Is Not Detected

Check the following:

Is the BIOS set to allow the CD-ROM to be the first bootable device?

Check cable connections.

Verify CD is bootable in another known good CD-ROM drive. (Especially if the CD is a copy.)

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Acer R700 Problems with Application Software, Bootable CD-ROM Is Not Detected, Is the onboard IDE controller enabled?