Solving Problems | Acer R700 instruction

5Solving Problems

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Acer R700 manual Solving Problems

Contents

User’s guide Altos R700 SeriesPage Iii FCC noticeClass a equipment Class B equipment Use conditions Important safety instructions Page Vii Iii FCC notice Important safety instructions Installation ProceduresDescription Tools and Supplies Needed Replacing the Back up Battery Configuration Software and UtilitiesUpgrading Appendix a Equipment Log Power Consumption Worksheets 115 Solving ProblemsTechnical Reference Page Description Server Board Features Server Board FeaturesFeature Description Label Description Server Board Connector Component Locations Bit PCI riser slot for PCI-X bus B full height Back Panel Connectors Scsi channel a connector Scsi server board only Processor Memory PCI Riser Slots Video Scsi Controller Network Controller NIC Connector and Status LEDs System Cooling Keyboard and Mouse RJ-45 Serial Port RJ-45 Signal AbbreviationRequest to Send DTR Acpi Baseboard Management Controller System ManagementField Replaceable Units and Sensor Data Records Platform Event Management System Event Log EMP and Serial Over LAN Emergency Management Port Acer Advance Server Management ASMe Software Locks Intrusion Switch MonitoringUsing Passwords Security Secure Mode Summary of Software Security Features Feature Description Feature Description Installation Procedures Rearrange the Standoffs Install the Server Board Install the Processor Retention Brackets Installing Processors Installation Procedures Page Memory Connect Cables Install your operating system now Installing a Service Partition on the Server OptionalInstalling your Operating System Installing Acer Advance Server Management Remove the Acer Advance Server Management CD Click Install Server Management Installation Procedures Upgrading Tools and Supplies Needed Page Upgrading Replacing the Back up Battery Upgrading Configuration Software and Utilities Configuration Software and Utilities Service Partition Optional System Software Update Sequence Configuration UtilitiesUtility Description and brief procedure Utility Description and brief procedure To Do This Press These Keys Hot Keys Operating System not found Power-On Self-Test Post If Bios Setup Is Inaccessible Bios SetupTemporarily Changing the Boot Device Priority Page Running the SCSISelect Utility When to Run the Adaptec SCSISelect UtilityWhen this message appears on the video monitor Running the Adaptec SCSISelect Utility Host Adapter Option Comment Configuring the Adaptec Scsi AdapterAfter selecting the bus, the following menu displays Menu Item Options Feature Option Comment DPC Console Modes of Operation Direct Platform Control DPC Console Running the DPC Console Creating SSU Diskettes Using the System Setup Utility Working with the SSU Interface Running the SSU Exiting the SSU Customizing the SSU InterfaceExiting the SSU closes all SSU windows Setting the User Password Setting Boot Device PrioritySetting Passwords and Security Options Setting the Administrator Password Viewing the System Event Log Setting Security OptionsTo view the System Event Log SEL Viewing FRU Information Viewing Sensor Data Records Updating System Firmware and Bios Updating the Firmware Updating the BiosVerifying the Firmware Saving a Configuration Saving and Restoring the System ConfigurationRestoring a Configuration Alerting for Platform Events Setting Up Paging Alerts Setting Up LAN Alerts Configuration Software and Utilities Managing the Server Remotely Setting Up Remote LAN Access Setting Up Remote Modem or Serial Access Page Creating a Bootable Diskette Software UpdatesSoftware Update Package Recovering the Bios Running the Firmware Update Utility Firmware Update Utility DescriptionFRU/SDR Load Utility Description How You Use the FRU/SDR Load Utility What You Need to Do Command Description Command Line Format table Prompting for Product Level FRU Information Configuration Software and Utilities Solving Problems To do this Press Resetting the System Initial System Startup Checklist Solving Problems Running New Application Software After the System Has Been Running Correctly Verifying Proper Operation of Key System Lights More Problem Solving ProceduresSee Power-On Self-Test Post on Monitoring Post Confirming Loading of the Operating System Power Light Does Not Light Specific Problems Corrective ActionsNo Characters Appear on Screen System Cooling Fans Do Not Rotate Properly Characters Are Distorted or Incorrect CD-ROM Drive Activity Light Does Not Light Diskette Drive Activity Light Does Not Light Bootable CD-ROM Is Not Detected Problems with Application SoftwareIs the onboard IDE controller enabled? Problems with Network Solving Problems Technical Reference Technical Reference Server Board Jumpers Label Jumper Name What it does at system reset Rcvry Boot Diagnostic LEDs 100 Bios ROM 101 102 103 104 105 106 107 Error Code Error Message Pause on Boot Post Error Codes and Messages 109 Extended Post Error Messages and Codes 110 111 Beeps Error Post Progress Description Message Code Bios Recovery Beep Codes Beeps Error message Description Bootblock Error Beep Codes 114 Appendix a Equipment Log and Power Consumption Worksheets Equipment Log Manufacturer Date Name and Model Serial Number Installed 117 Manufacturer Name and Model Serial Number Date Installed Worksheet, Calculating DC Power Usage Calculating Power UsageCurrent Usage 119 Power Usage Worksheet Worksheet, Total Combined Power Used by the System Total Combined Wattage 121 Appendix a Equipment Log and Power Consumption Worksheets Acpi 123 SDR 124 125