Hamilton Beach 840135100 manual Troubleshooting Guide, Potential Problem, Probable Cause/Solution

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Troubleshooting Guide

Before calling the Hamilton Beach/Proctor Silex, Inc. Customer Service Number, carefully check the list below for a possible solution to your question.

POTENTIAL PROBLEM	PROBABLE CAUSE/SOLUTION
Unit does not operate	•	Is the unit plugged in? Does the outlet work?
on any speed or Pulse.	•	Are the bowl, bowl lid, and food chute lid all
Ready Light does
		locked in place? See pp. 4-5 “How to
not come on.		Assemble.”
Food is not chopped,	•	Packing too much food in the food chute, or
sliced or shredded		pushing too hard on the food pusher may cause
uniformly.		the processed food to be irregulary sliced or
		shredded. Refer to the food processing charts
		for recommended sizes and quantities.
	•	Are you using the recommended speed? See
		pp. 8-9 “Food Processing Charts.”
Unit stops and will	•	Are the bowl, bowl lid, and food chute lid all
not come back on.		locked in place? They may have moved slighty
		during processing. See pp. 4-5 “How to
		Assemble.”
	•	Is the outlet still working? Check it by plugging
		in a working lamp or other appliance. You may
		have overloaded the circuit and blown a fuse or
		tripped the circuit breaker.
	•	Turn unit OFF, allow to stand for 3 to 4 minutes,
		then turn back ON.
		If none of these suggestions correct the prob-
		lem, DO NOT attempt to repair the unit. Call the
		Hamilton Beach/Proctor-Silex Customer Service
		number to get the name of your nearest
		Authorized Service Center.
Unit has a burning smell.	•	There may be a residue left on the motor from
		the manufacturing process, causing a slight odor
		during initial use. This will go away. If a strong
		odor or any visible smoke appears, unplug the
		unit IMMEDIATELY and call the Hamilton
		Beach/Proctor-Silex Customer Service number.
Motor seems weak.	•	Are you using the recommended speed for the
		item you are processing? See pp. 8-9 “Food
		Processing Charts.”
	•	Are you using the recommended food size and
		quantity to be processed? Refer to the food
		processing charts for recommended food sizes
		and speeds. See pp. 8-9 “Food Processing
		Charts.”

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