Appendix
FAQ and troubleshooting
This section lists frequently asked questions that may arise during the use of your smartphone, and gives easy answers and solutions to these questions.
Aspect
Question
Answer
Audio | Why is there no | If the headset is plugged into the |
| sound coming | device, the speaker is automatically |
| from the device? | shut off. Disconnect the headset. |
|
| Check that the device volume |
|
| setting is not muted. |
|
| Check that the volume control is |
|
| not at its lowest setting. |
|
|
|
Multimedia files | Why can’t I view | You may be trying to view an |
| my picture files? | image that is not supported. Refer |
|
| to “Multimedia” on page 63 for |
|
| more information. |
|
|
|
| Why can’t I view | You may be trying to view a video |
| my video files? | that is not supported. Refer to |
|
| “Multimedia” on page 63 for more |
|
| information. |
|
|
|
| Why can’t I play | You may be trying to play a file |
| my music files? | that is not supported. Refer to |
|
| “Multimedia” on page 63 for more |
|
| information. |
|
|
|
System | How do I check | Tap Menu > Settings > About |
information | the OS version of | phone to check the OS version |
and | my device? | (Kernel/build number) and other |
performance |
| hardware and software |
|
| information. |
|
|
|
