Actiontec electronic GT701-WG

Actiontec 54 Mbps Wireless DSL Gateway User Manual

Chapter 9 Troubleshooting

Time out error occurs when entering a URL or IP Address

s Verify all the computers are working properly.

s Ensure the IP settings are correct.

s Ensure the Gateway is on and connected properly.

s Verify the Gateway’s settings are the same as the computer by clicking Status in

the “Main Menu” screen.

s Check the cable/DSL modem by attempting to connect to the Internet.

Contents

Main Table of Contents 1 Introduction 1 2 Setting Up the Gateway 9 3 Using Qwest DSL 41 4 Basic Setup 43 Page Introduction Package Contents Minimum System Requirements Features Page Page N Technical Support Page Page Page Setting Up the Gateway Attention! Connecting a Computer to the Gateway Note: The following procedures are for U.S. installations only. Note: If I purchased my modem from Qwest was selected in Page Page Page Page Note: An Ethernet port looks similar to a phone jack, but is Page Page Page Note: If I purchased my modem from Qwest was selected in Page Page Page Page Page Page Installing Phone Filters M Caution: Do not unplug the green DSL cable from the phone M Caution: Do not plug a phone filter in the phone jack in which Page Note: You may have already unplugged this phone cord. M Caution: Do not unplug the green DSL cable from the phone Page Page Page Setting Up the DSL Connection Page Page Page Page Page Page Using Qwest DSL Connecting to the Internet Disconnecting from the Internet Page Basic Setup Basic Setup Page Page Page Setting Up Static IP Address Configuring for a Single Static IP Address Page Page Page Configuring for a Block of Static IP Addresses Page Page Page Page Page Advanced Setup Accessing Advanced Setup WAN IP Address Page Page Page Page Wireless Settings Page Page Page P Wireless MAC Authentication LAN IP Address DHCP Server Page Services Blocking Website Blocking Remote Management Port Forwarding DMZ Hosting M Firewall Dynamic Routing NAT (Network Address Translation) Static Routing Status Page Page Page Using Utilities Web Activity Log DSL Settings Restore Default Settings N Upgrade Firmware Page Setting Up a Network Ethernet Page Page Note: An Ethernet port looks similar to a phone port, but is Page Page USB Page Page Page Page Page Troubleshooting Page Page Page Reference A Locating Computer Information Locating Windows Operating System Files Page Page Static IP Address on the Computer B Windows 98 SE Page Page Windows Me Page Page Windows 2000 Page Page Page Windows XP Page Page Page Page Page Computer Security C Comparing DSL Service with a Dial-Up Modem Gateway Security Computer Security Electronic Security Page Specifications D General Wireless Operating Range LED Indicators Glossary E Page Page Page Firewall Security Level Services Table F High Security Level Medium Security Level Low Security Level Basic Security Level Service Acronym Definitions Page G Page Page Connecting to the ISP Page Page Notices Regulatory Compliance Notices Modifications Page Limited Warranty