ADS Technologies None

Service and Warranty:

Service:

If you require assistance with the installation, operation, or application of your ADS

Technologies, Inc. product there are several options available to you as described in the

technical support section of this manual. Your primary source for information and assistance

is always your computer store or computer parts dealer. If your ADS product needs repair or

replacement, contact your dealer for on-site repair service.

The ADS Technologies technical support and customer service staff can aid in solving many

problems. Our technical support department is available to repair any ADS Technologies

product. You or your dealer must return products to our factory for repair or warranty

replacement.

Return/Replacement:

If you need to return your ADS Technologies product you should return the product directly

to the dealer or store where you purchased the product. Each individual computer store or

dealer sets product returns policies for their customers. ADS Technologies, Inc. cannot be

responsible for the actions or policies set by our dealers. If you desire to return the product

for a refund, you must get the refund from the dealer or store you purchased the product

from. If you purchased the product directly from ADS please see the “Terms and Conditions

of Sale” on the reverse side of your sales invoice.

Returns to ADS Technologies, Inc. are for repair or warranty replacement only. If you need

to return product to ADS Technologies, Inc. for repair or replacement you must follow these

steps:

1. Call our Technical Support department at (562) 926-4338 to obtain a Return Merchandise

Authorization (RMA) number.

2. The RMA number is valid for 30 days.

3. Ship the product to the ADS factory with the RMA number marked on the inside and

outside of the package. If there is no RMA number on the package or the RMA number has

expired, the shipment will be refused. ADS will not be liable for lost or mis-shipped products.

4. Replacement product cannot be shipped to you until the defective product has been

received by ADS.

5. Once the product is received at the factory it will be tested and then repaired or replaced.

6. Turn around time is approximately one week. A repaired or replacement product will be

shipped back to you.

Warranty:

This ADS Technologies, Inc. product comes with a One (1) year hardware warranty. ADS

Technologies, Inc. (ADS) warrants this product against defects in material and workmanship

for a period of One (1) year from the date of original purchase from ADS or an authorized

ADS dealer. This warranty applies only to the original purchase of the product and is not